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7 / 10 Guest Rating

Hotel El Arco

Km. 182 Carretera a Quetzaltenango, San Martín Zapotitlán, Retalhuleu, 11003, San Martín Zapotitlán, GT

Hotel El Arco - main view

About the Property

Complimentary Reception
Featured Amenities
Convenient Location

Enjoy a satisfying meal at Cafetos Café serving guests of Hotel El Arco. Mingle with other guests at the complimentary reception, held daily. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self-parking is available onsite. Stay connected with complimentary wireless internet access. Located in San Martín Zapotitlán, Hotel El Arco is within a 15-minute walk of Xetulul Theme Park and Xocomil Waterpark. Book now to experience convenience and comfort at Hotel El Arco.

Facilities & Amenities

Luggage storage
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Free reception
Access to nearby outdoor pool
Free self parking
Upper floors accessible by stairs only
Well-lit path to entrance

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 10:00 PM.No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good2 verified reviews
AI Summary

Guests highly rate the las instalaciones and frequently praise the .

Categories

Cleanliness7.0
Service7.0
Location7.0
Room Quality7.0
Amenities7.0
Value for Money7.0
Food and Beverage7.0
Overall Experience7.0

Select topics to read reviews

K
Kleber MurerbrBR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0
Helpful?
V
Vega AburtocrCR
Verified booking
family_with_children
Standard Room
Stayed in Apr 8, 2026

"Excelente lugar. Muy familiar"

10.0

Las instalaciones

Nada! Todo muy bien

Helpful?
G
Gladys ElizabethgtGT
Verified booking
extended_group
Standard Room
Stayed in Sep 16, 2025

"Exceptional"

10.0
Helpful?
Y
Ya ChigtGT
Verified booking
couple
Standard Room
Stayed in Jul 21, 2025

"Very Good"

7.0

員工超級親切.

沒含早餐

Helpful?
S
SilviapaPA
Verified booking
family with young children
Standard Room
Stayed in Mar 29, 2025

"Very Good"

8.0

I like the facilities, the convenient it was for our trip. The breakfast delicious

Helpful?
H
HolafungtGT
Verified booking
young couple
Standard Room
Stayed in Apr 2, 2024

"Family visit to IRTRA Reu"

9.0

Great place and close to IRTRA. Food in hotel was expensive.

Why would the staff not allow Guatemala tipical food from outside, this is a leasure trip and if we like to buy Guatemala tipical food they should help us heat the food and we can enjoy. Lots of mosquitos entering the room as the door has space between wall and the door.

Helpful?
M
MARCOS
Verified booking
partner
Standard Room
Stayed in Dec 31, 2023

"Good"

6.0

Hotel bien ubicado a la par de los parques del Irtra, pero esperaba mas del hotel por el precio que pague por noche casi los cien dolares por noche sin impuestos. No inc. Desayuno, la habitacion muy basica, sin espejos, dos tablitas por closet, no muy buen aire acond. falta mueble en el baño donde poner los productos personales de higiene, puerta del baño mal ubicada, la internet inestable y lenta. No hay telefono en la habitacion y sin personal que apoye con llevar maletas desde un 3er nivel. La ropa mojada muchos huespedes la dejan en las barandas de los pasillos dando mal aspecto y los pisos mojados resvalosos. Hay hoteles al rededor con mejores tarifas y mas amenidades, ojala mejoren porque el lugar tiene potencial.

Helpful?
N
NelidausUS
Verified booking
family with young children
Standard Room
Stayed in Jun 26, 2023

"Exceptional"

10.0
Helpful?
J
JimmicaCA
Verified booking
family with young children
Standard Room
Stayed in Dec 25, 2022

"Exceptional"

10.0

it was very clean good customer service

the pool could use more maintenance

Helpful?
A
Armando
Verified booking
Standard Room
Stayed in Dec 21, 2022

"Buena experiencia"

8.0

Fue una estadía corta (de paso) pero todo bastante bien. Muy limpio y a la par de los parques del Irtra. Personal amable y eficiente. Nuestra reservación incluía desayuno que estaba muy rico. Volvería nuevamente.

Helpful?