Mitchell Hall

Breakfast!! Room was very clean!

No shower gel in the dispenser, not even the normal packet, it was empty. TV was not a smart TV, about time they upgraded so we can log into our subscriptions, such as Netflix and YouTube

Size of our room which we requested. The staff sorted this

There was only one cup, one towel and it was booked for 2

The room was well-lit, very comfortable and very clean and I had a good night's sleep. I stayed over to attend a funeral in the area and the venue was equi-distant to the church where the service was held and the reception.

It was a bit of a way off the M1 and the postcode on their address wasn't accurate. However, there were signs to direct me to the venue. The bathroom was a bit chilly in the morning and it would have helped to be able to put on the heating.

Quiet

My bedding wasn't done Towels were not changed for three days

Staff were very helpful and kind to let us stay in room longer

Main light in the room was a bit dim. Could've done with a light/ lamp around the desk and mirror

NA

NA

The room was comfortable, and was quiet, except for one instance. The staff were friendly, professional, courteous, and helpful. Very good location.

An unexpected, unannounced, fire alarm blasted one day, causing me a terrible headache, which lasted for many days afterwards. Management should inform guests in advance when they will be testing the alarm system, Had I known they were going to blast that terrible alarm that day, I would have made sure I was outside the building at that time.

Very clean and very quiet