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3 / 10 Guest Rating

Nalepomara Lodge

Ngiro-are Road, Maasai Mara, Narok County, Maasai Mara, KE

Nalepomara Lodge - main view

About the Property

Relax by the Pool or Terrace
Take a refreshing dip in the outdoor pool or soak in the stunning views from the terrace.

Delightful Dining Options
Indulge in delicious meals at the lodge's restaurant, coffee shop, or through convenient 24-hour room service.

Convenient Amenities and Services
Enjoy complimentary breakfast, free Wi-Fi, concierge services, and airport shuttle for a seamless stay.

Plan your perfect safari getaway at Nalepomara Lodge in Maasai Mara. Book now for an unforgettable experience.

Facilities & Amenities

Free breakfast
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Gift shops or newsstand
Fireplace in lobby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Free WiFi in public areas is limited to 30 minutes per day.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

3
Good2 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

M
Mubeena
Verified booking
Standard Room
Stayed in Aug 13, 2019

"Do not trust the management of this hotel. "

4.0

We never made it to the lodge we booked. Despite repeated assurances via email and text through hotel.com that our booking was guaranteed , on our way to Masai Mara our driver received a call to divert us away from the original lodge Nalepo Mara which had a swimming pool to another lodge called the the Masai Ndovu Lodge which appears to be under the same management. This lodge had a broken pool limited WiFi and lodges which were not new. When I took the matter up with Josef he dismissed me by saying we had an upgrade. This lodge was definitely not an upgrade and given that we were now in difficulty had no choice but to accept the lodge, which incidentally cost the same as the one previously booked. The staff did their level best to please us but the surroundings were out of their control. I am not happy at all and will be taking up this matter with Hotel.com customer service upon my return to the U.K. hat is clear to me is that they clearly give our booking to others possibly at a higher price despite the fact we were on the road to the lodge when we were notified, which made it too late for us to change our plans or even contact Hotel.com

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 30, 2019

"SCAM. Hotel doesn’t exist "

2.0

Scam artists. The hotel doesn’t exist in the location on the map. I was informed that it was in another place 2 hours drive away but when arriving there I was led on a wild goose chase. They took me to another hotel property where the manager lied about his name, claiming to be my contact when he was not, and they tried to extort me for much more money even though I’d already paid.

Helpful?