Windjammer Lodge

We’ve stayed here for years because my entire family is from there so whenever I travel to visit my dad or gram or the entire family, I stay there. It’s affordable, safe, quiet, this last time we went the pool wasn’t open, but we’ve stayed there many times with the pool and it’s very clean and right next to the St Lawrence. Beautiful view of Canada! Kim- the lady at the front desk, went above and beyond, she had EXCELLENT customer service, they all actually are very nice.

It’s not that I didn’t like it, it’s just a tad inconvenient to have to travel up the road to their sister hotel to check in, etc. they’ll bring down anything you need; but if I haven’t stayed there before I wouldn’t have known. But nevertheless, it’s always a great, quiet, stay. The other thing is- it’s pretty outdated. If they could update their AC’s maybe their tvs, a little decor, it’d be a hit! Still- it’s clean and friendly and safe.

Lovely location- the river view was gorgeous

There was an issue when I first checked in with payment, I paid ahead but booking did not send my payment to the hotel. When I got to my hotel room it was no cleaned, then had to go back to the grand view lobby for a new room- that one was not clean yet so we had to wait for about an hour for our room. Once we got back to the hotel my key did not work. Had to have to women working the lobby drive down to the windjammer with a new key. We were able to get settled into our room until almost 7 after arrive for a 4pm check in. Although the women working the desk was fantastic, it was not a great experience, especially after traveling for over four hours with a young child.

The room was relatively inexpensive. I had to travel off site for check in and check out. Iit was clean and quiet.

The television remote was difficult to use. Checking in and out was bothersome.

The location was great! The staff was wonderful and the room was very nice.

The fridge wouldn’t stay closed, I had to use my luggage to push it closed. Also the ac/heat unit was very loud.

The receptionist was very helpful and kind and accommodating

The first room was filthy and the fridge was moldy and stinky and the tv didn't work I called receptionist and she came right down and switched me to another room and that one was better