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8.8 / 10 Guest Rating

Orchid House Mexico City

76 Campos Elíseos, Mexico City, mx

Orchid House Mexico City - main view

About the Property

Luxurious Accommodation
Discover the epitome of luxury at Orchid House Polanco, a 5-star hotel in the heart of Mexico City. Enjoy elegantly designed air-conditioned rooms with top-notch amenities like a coffee machine, minibar, and flat-screen TV.

Convenient Location
Situated just steps away from the National Museum of Anthropology and a short distance from iconic landmarks such as Chapultepec Castle and The Angel of Independence, Orchid House Polanco offers the perfect base for exploring the vibrant city of Mexico.

Exceptional Services
Indulge in a continental breakfast every morning, relax in the beautiful garden or on the terrace, and take advantage of services like room service and a 24-hour front desk. Experience comfort and sophistication at Orchid House Polanco – book your stay now for an unforgettable getaway.

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

We would like to inform that we are integrating new rooms and an Artist Residency towards the back of the hotel. It is important to highlight that this adaptation is happening outside the building in order to minimize dust that could affect daily operations. These modifications take place from 10am to 7pm, so your daily nocturnal rest at Orchid House is guaranteed. We would also like to communicate that our restaurant and rooms function in entire normality. This will finish at the end of April. (April 30th, 2020). If you have any concerns or questions, please let us know.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

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Standard Suite

The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a mini-bar, a tea and coffee maker, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit has 1 bed.

18 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVAir conditioning

Suite Grand

Non-refundable
Breakfast Included
20% OFF$676.3

$541.04

Includes taxes & fees
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Superior Suite

The hot tub is a top feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features a mini-bar, a tea and coffee maker, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVAir conditioning

Superior Suite

Non-refundable
Breakfast Included
20% OFF$747.78

$598.22

Includes taxes & fees

Guest Reviews

8.8
Excellent275 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service9.6
Location9.6
Room Quality8.1
Amenities8.6
Value for Money8.1
Food and Beverage8.6
Overall Experience9.1

Select topics to read reviews

R
RuizusUS
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
S
StanleyusUS
Verified booking
extended_group
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0
Helpful?
L
LüdersseSE
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Lovely place to stay if you don’t want the branded type of hotel. But over priced by $100 per night"

8.0

The staff. Especially the front desk. Very helpful with a UPS DELIVERY issue.

Helpful?
E
EmiliomxMX
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

10.0
Helpful?
F
FRANCISCAecEC
Verified booking
couple
Standard Room
Stayed in Jun 6, 2026

"Very Good"

7.0

Excelente ubicación

Tuvimos algunos temas Llegamos y no nos explicaron donde y a qué hora era el desayuno. Cómo entrar y salir cuando no hay alguien en recepción/ portería. Tuvimos dos días que bajamos a desayunar y no estaba listo. Lo hablamos con el personal del hotel, quienes para compensar los inconvenientes no dieron una cena de cortesía. Por lo demás la casa muy linda, todo muy limpio y la ubicación excelente

Helpful?
N
NicolemxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0

Espectacular!

Helpful?
A
AlmilaesES
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Good"

1.0

Korkunç bir oda verdiler. Kalmak mümkün değildi. Odanın penceresi resepsiyonun yanındakı kapalı koridora açılan kör bir pencere idi. Hava almak mümkün değildi ve otele giren çıkan herkes o koridordan geçtiği için resepsiyondaki konuşmaların yanı sıra çok gürültü vardı. Paramızı yakıp başka bir otele gitmek zorunda kaldık

Helpful?
E
EstebannlNL
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Exceptional"

10.0
Helpful?
S
StephanieusUS
Verified booking
extended_group
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0
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M
MaxusUS
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"Exceptional"

10.0
Helpful?