Real Umberto I - Kalsa

Malheureusement notre hôte a oublié notre réservation. Il n'y a pas d'accueil. On a dû se débrouiller avec un voisin et des pensionnaires pour contacter l'hôte. Ça se termine bien, puisqu'il nous a trouvé un hôtel à proximité.

The house was full of disappointment. It was so nice in the pictures but the reality was extremely different. Please read my following comments if you want to stay in this house: The house is dark. There is no window in the bedroom. The wc/bathroom is in the bedroom. When you take shower, all the steam stays in the bedroom. The bed in the bedroom is like a disaster. It is so uncomfortable. We could not sleep well because of the bad quality of the bed. If you want to put your staff (shampoo, toothpaste, toothbrush etc.) in/on somewhere, there is not such a place in the bathroom. Bathroom/WC is too small. When you take shower, you cannot even turn right/left inside the shower cabin. The hot water turns into cold after one person takes a shower. Second person has to wait for the hot water for a while. There were ants in the bathroom. There was not enough toilet paper. The house was horribly in dust. The carpet in the living room is so dirty and there is so much dust on it. The kitchen is another disaster. There were not staff to cook, boil or cook in the kitchen. We wanted to have a tea but because there was not something to boil the water, we could not. The underneath of the kitchen marble is so so dirty. If you open the curtains underneath of the kitchen marble, you will really feel disgusted. The balcony was too tiny. It is almost impossible for two people to sit in the balcony. Even if you sit in the balcony, you cannot make any movement in the balcony. You

Me dijeron sin ningún tipo de explicación, me lo comunicaron a las 13.30 de

We had a fantastic stay here. If you want to be in the Palazzo in the historic centre of Palermo then this place is perfect. Alessandro and Manuela were great hosts and very responsive. The building has all the charm of a ancient Palazzo yet the windows are double glazed and the kitchen and bathroom extremely clean, and the mattress was exceptionally comfortable. I strongly recommend.

The place is clean and spacious. The owner is kind to help arranging transport to airport. It is a pleasure to stay.

Charming decor in older area of Palermo but in a good location to major historical sites. We had trouble getting in touch with the manager and the property was not cleaned when we initially checked in. They need new mattresses. Beloved the convenience to the historical sites.