Aparthotel Rakowicka Residence

Apartaments are a bit used, it should be a bit renovated. It was mentioned that extra wine will be at room, but it was not given. Room could be cleaner. Breakfast is acceptable, but for this price offer is better im other hotels. Generally just ok. Too high price for offered value. Please not promise wine in reservation, when you are not giving it for guests.

Me hospedei na suite 202. As equipes de trabalho: limpeza, check in, café da manhã foram cordiais e atenciosos com todas minhas reivindicações. A localização do hotel é excelente. Infelizmente o hotel tem deficiências: apesar de ser uma suite, o quarto é minúsculo e não tem Tv, apenas na sala, que é grande; o banheiro exala um mau cheiro enorme por falta de sifão no box do banheiro; a programação de tv é restrita com poucos canais em Inglês; o café da manhã é muito simples, às 2 maquinas de café e leite estavam quebradas; para você acessar o imóvel é necessário um codigo que você só recebe após o check in, deveria ser enviado antecipadamente durante a reserva.

We didn’t stay at the property. We turned up to be told it was flooded and had to find elsewhere

Great property and very nice room.

Good property for short stay, the bed and sofa bed is very good.

Kommunikant war sehr anstrengend. Habe über Hotels.com zuerst mit den Hotel kommuniziert, was aber nicht schwach war, weil nur sporadisch eine Antwort kam bis garnicht.. Dann über Telefon, was dann besser funktioniert hat. Die Zimmer waren groß aber nicht schön. Stark abgenutzte Teppiche, es richt staubig, das Sofer und die Vorhänge mit Flecken überseht. Das einzig gute war, dass nach etwas hin und her und Bitten, uns das Hotel eine Frühstück Box gemacht hat, da wir vor 7:00 wieder abreisen mussten. Besonders enttäuscht bin ich, da wir mit einen VIP Status und kostenfreien upgrade es gebucht hatten. Es sollte auch eine Weinflasche bereitstellen. Nichts davon war da.

唯一缺陷是 Body wash and shampoo 不足，早餐也不錯👌。沒有室內拖鞋可以自己準備。

+ good location ten minutes by walk from the central square + good breakfast, wide choice + clean apartment as well as bathroom, except of dirty ventilator - we should receive bottle of wine as Gold members: we got nothing - TV did not work - we had triple room - a small wardrobe in the small single part of apartment would be highly appreciated

Highly recommend apartment, few steps to bus and central station.

We were texted the codes beforehand, so we were able to enter the hotel when we arrived late at night. Hotel was immaculate, very clean and tidy. Staff were polite and friendly. Breakfast was really good. Ideally situated in the city centre, only an 18min walk to Old Town