Hotel Royal Suite Santander

Check-in & Out

Property Notes

Please inform Hotel Royal Suite Santander in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Thank you for booking with Royal Suite, for your arrival we remind you of our reception hours 14.00 to 20:00. Please provide us with your estimated time of arrival in advance as we DO NOT HAVE 24 HOURS RECEPTION, in case you anticipate that you will arrive first and if otherwise it will be later we offer the self check in online, for this it is necessary to provide us by WhatsApp photo on both sides of the identity documents of all guests over 16 years to make your entry with codes. Please note that late check-in from 21:00 to 00:00 carries a surcharge of EUR 20. Please note that Double Room has no lift access, guests must use the stairs. When travelling with pets, please note that an extra charge of 15 EUR per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 15 kilos. Please note that leaving the pet alone in the room is not allowed.