Hyatt Place Sandestin at Grand Boulevard

The hotel was conveniently located near lots of shopping and dining options. The beach was a quick 9 minute drive. We enjoyed our stay, the staff was kind and friendly. The staff made sure the hotel looked impeccable everyday.

The overall stay was enjoyable. The room was very small for a family of 5. Breakfast was ok most days. The day they served Canadian bacon it tasted like watered down meat. There was a fridge in the room, but no microwave. Would’ve liked to have a microwave. The pool area was clean and very well kept and sanitized. The shower head water pressure was non existent. The sprayer in my kitchen sink has more water pressure. They should definitely look into this as a well pressured shower is a must when sleeping away from home. The fruit at breakfast could have been cut better and riper. The day they served pineapple it was not ripe at all. Fresh bacon and not the heat and serve kind would have been better as well. We booked the hotel because it came with free breakfast. We saw good reviews so we went with them. This time however it was less than what we saw in the reviews. Would not stay at this property again. Also, the lack of daily cleaning was a let down. Especially with a family of 5. We only got “light” cleaning on the 3rd day of our stay.

Hotel was a good option for our family and the breakfast was good. A downside was that ther a was only one washer and dryer. Front desk staff were great when i had questions!

Great experience!

We had a pleasant stay. The staff was very helpful and courteous. They went above and beyond to accommodate us.

The location was pretty convenient however , the TV leds were busted took 2 days to get a new TV and then it broke the same day and they couldnt change it for another day. The mini fridge was busted and our stuff spoiled. The staff ( with the exception if the manager seemed put off to have to do their jobs and were not helpful. Basically were like oh well. The receptionists who checked us in was unhelpful and unwilling to check on us adding an extra room so we could have more space instead wanting us to make reservation instead of just checking the computer. The bedding was gross and comforter stuffing was compleyely beat looked like dust and the comforter was see through because no filling in the blankets. Ended up changing rooms cause everything was broken and the whole experience was just a pain. Staff had the attitude like oh well what am i supposed to do about it. The manager did offer a day refunded and 50% off another day. 3 of the 5 days we had a busted TV and non functional fridge. The pool area was nice enough except the have yhe dumpster hiden near by and every now and then you get a whiff of garbage. For what the cost was you can get a better place right on the beach.

Love this property thank you. Very clean, staff very kind, food was very nice, but most of it the ppl that works here was so helpful, hospitality was exceptional Thank you

Unclean room first had bugs in it then dog hair

We enjoyed our stay! Cleanliness was a 5 - very clean - Staff was very kind, helpful and very accommodating.

Comforting stay. Highly recommend