Homewood Suites by Hilton Providence Downtown

Breakfast was great. Location was ideal for our stay.

Disappointed by Lack of Communication During Fire Alarm Testing I recently stayed at this property and was extremely disappointed by the lack of communication regarding scheduled fire alarm testing. At 10am, the alarms went off without any prior notice to guests. Myself, my coworker, and several elderly guests—some with luggage—evacuated down 7 or 8 flights of stairs, believing it was a real emergency. Even the cleaning staff on our floor were unaware of the testing. When we reached the front desk, the General Manager simply said, “My apologies, the testing is being done for safety reasons.” Of course safety is important—but so is informing your guests so they don’t panic or put themselves at risk unnecessarily. A little common sense and courtesy would have gone a long way. I hope management takes this feedback seriously and improves communication moving forward.

Location and new facility

No dishwashing detergent or soap was provided. The road noise late into the night was almost unbearable.

Huge room, comfortable bed, kitchen facilities, big bathroom, - everything excellent. Breakfast was good and tasty.

I don't see the point of using plastic knives and forks at breakfast. Also paper plates. Nobody knew which were for recycling and which for trash. Also it would be nice (and healthy) to have a few vegetables.

This was a lovely place to stay. Great location. Able to walk around the downtown and especially around the river. The only downsidw was checking in. There is only valet parking and there was a backup at the 4pm che kin time. Perhaps checkn can be staggered to avoid this.

The property was clean and central to everything in the city.