InTown Suites Extended Stay Nashville TN - Bell Road

The room was comfortable & complete.

Their computer system was down for 2 days. Needed maintenance to open door twice.

Great

Nothing

The staff was nice and the front desk guy was very helpful.

The hotel room didn’t look like how it was in the pictures. And there was cockroaches and bedbugs

Early check in

• front desk lady tried to enter our room without permission (I wasn’t fully clothed) • room had a bad smell • no house keeping or toilet paper was given • WiFi didn’t work half of the time • hot water stopped working the night before we were leaving • neighbors kids and dogs were constantly running around outside the doors. • bathroom door knob was broke and toilet constantly running

Everything

Nothing

Nothing

Room was full of Roaches and Spiders

Nothing. It’s horrendous!

Please don’t go here! I arrived, went to one room and it stank of smoke, so I asked to be changed rooms. The second room I sat in for two minutes and could smell mould very strongly. By the time I’d headed outside I was having a full on asthma attack from the air quality. I asked for a full refund because the place is simply a standing bio hazard. They then charged me for the first night. I stood in front of the person at the front literally coughing my lungs up to be greeted with “sorry it’s set your asthma off so bad, but I’m still gonna have to charge you your first night.” Luckily booking gave me travel credits of the same value which I was able to use, but as someone who stays in so many hotels as a touring musician, it’s without doubt THE WORST accommodation I’ve ever walked in to anywhere in the world. AVOID AT ALL COSTS!