InTown Suites Extended Stay Nashville TN - Bell Road

Nothing

There were roaches everywhere in the kitchen and bed, the room had a moldy body odor smell. And they overcharged my card and scammed us. The total shown on booking is not the full price. I’ve never experienced a place that charged more than what I booked. I feel booking.com needs to investigate this place as fraud. It said a certain amount for 9 days booked there but on the 7th I got a call saying they need more money for the next two days or they would kick me out. No where in an email or when checking in with the rude males at the front desk did they mention anything to us. This hotel needs to be shut down honestly, I witnessed them treating other guests poorly as well. I believe any other non 1 star review here is fake

The price was really good and affordable.

We rented our room for 7 days. From Dec 18, 2025 until Dec 25, 2025. However the man that works the office all the time give us a call up on Dec 24, 2025 and said we needed to be out. That night he said we had to be out. Telling us we were only paid up until Dec 24, though we looked at the receipt it stated we had paid for the room until the Dec 25. So it put a strain on us, making us stressed out about having to get out of the room a night early. Keep in mind this is Christmas Eve we were being kicked out on, plus we had a reservation saying we was going to rent another week. But the front desk man said we would have to sleep outside away from the hotel for the 24th and the 25th then we would be able to come rent the hotel on the 26th when the office opens back up. It just didn't make since why he told us to leave the room we already had paid for. Then on top of that we couldn't pay for the reservation we had for the upcoming week until a day after the reservation started. Absolutely not making any since. Why would we want to stay their again? The staff was very wrong on what they told us, they should reimburse us for that night they told us we ha to leave.That only makes since.

No mucho! El desayuno era lánguido

Solo daban café y serial para los desayunos

It’s close to shopping stores.

They have roaches

Nothing

Everything