Paters Haven Self-catering and B&B

The location was convenient to restaurants.

The owners were extremely inappropriate with the way they spoke to my friend and I regarding our room. The booking we made showed a room with a sea view. On arrival we were directed to a back alley room with no view. When we asked about one of the rooms with the sea view as it showed on booking.com - the lady lost her mind on us and advised that they did not want to have to remake beds and did not want us in the part of the property - even though they admitted the better room with the view was available. She advised that if we didnt like the room she gave we could leave and we would loose our money. We somehow convinced her to let us stay in the room with the view. The next morning, the owner Micheal decided to berate us at breakfast, telling us that we had "pressed the wrong button" on the website and it was our fault. Again he complained about having to change the beds and remake the one bed we didnt use for the next guests - who needed a different room configuration. He was relentless and had to be asked to please leave us alone. They both had attitudes that do not belong in hospitality. I have never been treated so badly as a guest. And mind you, this was the off season - winter in Paternoster. There were no other guests staying at this BNB.

Good facilities and breakfast was included. Hosts went out of their way to make our stay a pleasure

Shower head needs attention

Lovely location, super friendly host. Very comfortable.

We loved the breakfast being brought to our room each morning

la localisation et l'accueil de Michael. petit déjeuner continental copieux et servi à domicile