The Capital Hotel

Xyz

Food

Breakfast if good. Location is ok but very busy location. Staff did not understand even I put DO NOT DISTURB board on the door front. They always comes and knocks on the door, asking 'do u want this, that, laundry, coffee' etc questions. It was annoying and they disturbed my sleep a lot. I work night and sleep day, but it doesn't matter to them, keep coming to disturb. Please instruct your employees how to read ' do not disturb' and explain what it means.

The location was very comfortable.

Had to call four times for an extra bathroom towel.

Management is very rude

management is very rude

The room had some kind of damp smell, bathroom was not clean, outlets were not working.

Parents stayed at this property, they said the staff was cooperative and good apart from the unnecessary early check in fees. But when they early checked in, they said their room was dirty/grimy. Need better maintenance but overall, it was fine.

Property is damn good but the issue was with the staff... Their service was pathetic and unfortunately they don't know any language well to communicate with the Customers. Good Hotel but managed badly.