The One Palácio da Anunciada

Excellent breakfast, concierges were so helpful in suggesting where to go, what to see, relaxing ambiance, central location for walking to various neighborhoods and sights.

Amazing staff, location was fantastic, bed is the most comfortable we've had. The attention to detail was superb. We've stayed in several 5 star hotels but they knocked it out of the park. Nicholas on reception is an asset to the hotel and made our stay even more special. Will definitely be back!!

Nothing!!

The hotel is exceptional!! Every member of the staff is very professional, friendly, helpful and truly concerned for the well-being of every guest. The rooms are immaculate and very comfortable. They are cleaned every day and are spotless. The breakfast is plentiful and delicious. You really feel like a member of their family. As one of the front-desk members said, “a happy guest makes a happy life for the staff of the hotel.”

We had a wonderful experience at this amazing restaurant. The food and the wines were fantastic. The service was great. Tito Pinheiro was exceptional 🤩

This was a very disappointing place. Pictures of the "four star" hotel did not resemble the actual rooms; they are quite tiny and the walls are very thin. Halls are noisy and you can hear just about everything from surrounding rooms. The location is in the midst of a very congested area, even for a city h otel. On the plus side, the breakfast is excellent and the staff is lovely. But I would NOT call this a four star hotel according to American Express standards, There are better places to stay for the price.

Posizione

Colazione. È stata per me la prima volta in cui in un hotel a 5 stelle, pur pagando 32€ a testa per la colazione, non abbia trovato alcun buffet ma solo un menu da cui poter scegliere cosa ordinare. Ho ordinato tra le varie cose anche una porzione di pancake e cosa mi portano? Un piatto con un solo pancake ,di una tristezza infinita! Non ho mai visto una cosa simile . Dunque per me è stata una delusione sotto questo fronte si potrebbe essere più generosi visti i voti esosi.

La beauté des lieux

Intoxication alimentaire majeure au restaurant de l’hôtel et non assistance du personnel.

Very nice hotel with wonderful ambiance. Centrally located with restaurants and things to see. Staff very friendly and provide excellent service. Spacious rooms. Large pool and roof top terrace with cabanas for relaxing

Beautiful hotel. Amazing suite. Attentive staff. Good location if you want to be close (but not too close) to the bars and restaurants.

Gym is very small. Use of the pool is limited.