Marcen Addis Hotel

Very clean, fast wifi and helpful staff except for the male receptionist who treated me like un-welcomed guest when I was checking out. I never met this guy until then. I don’t know what was wrong with this guy.

Excellent costumer service!

The property is very clean and the staff are very friendly and professional, special thanks to the manager for his continuous support during my stay.

nothing everything was perfect

all the staff welcome warmly and they listen carefully to your requests specially the manager willing to satisfy, they are all properly trained.It is well located close to the center and taking a walk is actually simple. the breakfast is diversified and good, I do believe for such quality , the price is nice and fit perfectly.

There is a famous meat cooking restaurant in front that open music almost all nights , not easy to sleep in such conditions . If you had your reservation made on booking , because of the hotel policies and commission toward the platform; they only take in dollars, there is still a way the hotel can make exceptions thanks to the manager.

Nice business quality hotel, similar would be 150 to 200 Euro a night in European capitals. Big rooms, big comfortable beds, helpful professional staff, varied breakfast, and the balcony is a nice touch.

Location is good, although surroundings were not very safe.

The staff was not friendly. I had a very bad experience... when my colleague I shared room with had to leave earlier, they stopped him at the reception and inquired him (he is a local Ethiopian) in a somehow racist manner. Thwy would not have stopped anyone if they were foreigners. They started asking questions to him, even he was leaving the hotel not arriving. Then they woke me up on the phone to ask about him; even though I informed that a colleague was gonna stay and arrive later, and I payed a two persons room with two beds. It was a very displeasant experience and the staff was very rude.