Porto Demo Hotel

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Dirty rooms,not organised management, waited way over time for our rooms,reception wasn't very nice and helpful, every juice was very diluted with water,the rooms had a weird sueded smell from the sink. No bottles of water,no shower gel. Very poor choice of food was very repetitive. The rooms had ants, there was very limited tanning beds, and had to go reserve them with a towel at 7am if we wanted one.

The views were beautiful, the staff were all very nice apart from the older lady in reception. She was very rude when we checked out. Basically said you owe us €21 in tax, for what I don't know. Booking.com did note state we would need to pay this additional fee. Poor form from booking.com

Food was not the best, plastic water fountain beer glasses 200ml were terrible. Cocktails were vodka or gin with food colouring. Shower head bracket was broken when we got there. Pool bar toilet wasn't cleaned regularly. Room cleaning services were poor. Didn't even have fresh towels when we arrived. They only change the sheets every 3 days and empty the bin and change toilet paper. Poor form.

The highlight was leaving the hotel and moving to another one. Thankfully the hotel agreed to only charge the 2 nights out of 10. - The view from the hotel bar and restaurant was nice - Each room had it's own AC so it worked very well

The pictures that have been used to show the hotel, are not like the rooms you get - The room featured must have been a suite or a larger room that was not advertised. - There was no hot water, complained twice and was not fixed - Bed was extremely uncomfortable and struggled to sleep, you could feel the springs - Reception phone in the room didn't work - First night had to ask for towels as there was none - Spiders all over the bathroom ceiling - Mosquito's dotted over the walls and attacking you - it’s not a 4 star hotel as advertised (more like 2) - No kettle, tea, coffee or water in the room - Room smelt like sewage all night, doors were closed - Huge centipede found in the bed in the morning - No house keeping and room wasn't cleaned - The shower head was not moveable, it pointed in one direction straight in your face - We’ve asked to change room twice and they keep saying ‘come back the next day come back’ - Food was not what you'd expect from a 4 star all inclusive hotel - Only one bar and drinks were limited, the bar shut at 11PM and then you have to pay for your drinks (cash only) - Drink size was tiny in small plastic cups - Drinks were watered down (even the soft drinks) During our wait for the taxi (approx 45 minutes), we saw 3 other couples complain about the rooms - Do not stay here!!!

The view from the restaurant and the distance from the beach.

It was dirty, the room was cleaned once our entire stay which we had to ask for. Food was mediocre and drinks were poor.

We love this place it is our favourite beach, a golden coast. It is a clean, quiet, adults only hotel, a great choice after a cruise with a sailing boat. Staff was friendly the food plenty and not repetitive. We will book for more days next time.

The staff was very friendly, food was also good and the view fantastic!

The lack of hot water or lack of hot and cold wather without beeing anounced. Lots of musquitos in the room...there should put nets at the windows. The bed was not good quallity...

Great location in Saint George Pagon with fantastic views. staff are lovely. food was very good

Lack of the little touches like toiletries, full cleaning of rooms, and the use of a lot of disposable plastic