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8.9 / 10 Guest Rating

Kim's Family Hotel

78 Vườn Đào, Ha Long, vn

Kim's Family Hotel - main view

About the Property

Charming Accommodation in Ha Long

Convenient Amenities: Enjoy free parking, a garden, and a shared lounge during your stay at Tom's Family Hotel. The 24-hour front desk and concierge service ensure all your needs are met promptly.

Comfortable Rooms: Relax in air-conditioned rooms with modern amenities such as a flat-screen TV, fridge, and free WiFi. The private bathrooms feature complimentary toiletries and some rooms offer scenic city views.

Nearby Attractions: Explore Ha Long's popular spots like Bai Chay Beach and Ha Long Queen Cable Car located just a short distance from the hotel. Don't forget to visit Vincom Plaza Ha Long for shopping and entertainment.

Ready to experience a delightful stay at Tom's Family Hotel? Book now for a memorable trip to Ha Long!

Facilities & Amenities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent107 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the good value for money.

Categories

Cleanliness8.6
Service9.5
Location8.6
Room Quality8.8
Amenities8.8
Value for Money9.3
Food and Beverage8.3
Overall Experience9.2

Select topics to read reviews

S
SergeiruRU
Verified booking
family_with_children
Standard Room
Stayed in May 4, 2026

"Excellent"

8.0

Вечером шумновато, доносится музыка из клуба на берегу. Сильно не хватало холодильника.

Helpful?
S
SergeiruRU
Verified booking
family_with_children
Standard Room
Stayed in May 4, 2026

"Excellent"

8.0
Helpful?
D
DianaltLT
Verified booking
couple
Standard Room
Stayed in May 3, 2026

"Exceptional"

9.0
Helpful?
E
EkaterinaruRU
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

10.0

За небольшую цену мы получили суперкомфортные просторные номера с красивым выдом. Администратор была очень милой и всегда на связи.

Немного сложно добраться в первый раз, к отелю ведет крутая горка.

Helpful?
C
Carlyn JanephPH
Verified booking
extended_group
Standard Room
Stayed in Apr 22, 2026

"Good place to meet other travellers and good price for a stay"

9.0

They are very responsive to querries prior to the check-in. Staff are very accommodating, they allowed us to leave our bags when we arrived early and to take the breakfast ahead of time because we will check out early the next day. Its good for solo budget traveler, has basic commodities. Towels are supposedly rented but they offered to us free. If you want to tour in baichay area it is a good place to stay but if your going to tauchau port it is 10-20 minutes ride from there. They also offered different tours in the homestay.

Towels should be free.

Helpful?
C
CatrinaauAU
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Excellent value for money with family dedicated to tourism and needs of visitors."

8.0

The location was in a separate mansion on a hill. The owner was very helpful in bringing our luggage up there as it was steep. I also got a motorbike ride to the accommodation 😃 The rooms are very spacious, with generous balconies. Built to last with marble floors and solid furniture. The owner put the table tennis 🏓 table up for us which was great ! They also changed some money into cash which was very helpful and the breakfast was nice. Excellent value for money !

You need to be comfortable using Grab as it is located a bit out of the foreshore area. A shade over the large outdoor area where we played table tennis could encourage more use of this large space in the hot weather. Could supply handwash in the bathroom. Grab rail or step for bath handy for older people.

Helpful?
R
RobinfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 16, 2026

"Exceptional"

10.0
Helpful?
V
VivianaclCL
Verified booking
solo_traveller
Standard Room
Stayed in Apr 9, 2026

"Para una noche está bien"

8.0

La cama bastante comoda, venden agua, puedes comprar el boleto de bus y tours.

Estabamos sin aire por que estuvo cortada la luz, pero obvio no es culpa del alojamiento

Helpful?
L
LouiseesES
Verified booking
solo_traveller
Standard Room
Stayed in Apr 8, 2026

"Excellent"

8.0

Tout le monde était très gentil et les chambres étaient confortables. Je recommande

Du bruit à 00h… mais ça fait partie des auberges :) Et j’étais dans « l’annexe » qui était un peu loin avec 20kg sur le dos

Helpful?
L
LvnVN
Verified booking
solo_traveller
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

10.0

Accueil sympathique ambiance détendue. Endroit calme

Helpful?