Unforgettable Dreams

We reserved this property and at the last minute the owner called us and said it had damage from previous rental and it could not be rented. Although we were promised a refund, I never received it. At first we were in contact and he was working with us for about a week, then ghosted. We never got a refund.

very beautiful

This cabin was filthy (dust, dirt, cobwebs, broken glass, animal hair) & had a strong animal urine smell throughout the entire home. We couldn't walk around home without shoes or socks because the carpet was so nasty. It had an exposed electrical outlet in loft bedroom, & using the upstairs shower flooded that bathroom. This left our party of 7 (5 adults & 2 children) with one useable bathroom & only 2 bedrooms. Blinds were taped up, toilet paper holder downstairs bathroom was broken & lights didn't work, upstairs bathroom toilet seat was broken (with new seat ready for you to install), coffee pot was broken & dumped on my leg. Banister rail on upstairs main entrance is about to fall off & not secure (definitely a safety hazard). Clearly not the property we were promised. Home description shows 2 queen beds that are actually full size beds. We booked this home for 8 people for 2 nights. We were only given 1 washcloth, hand towel, and towel per person for the entire stay. They only had 1 trash bag in the entire house & then you have to haul off your trash when you leave. Upon check-in, property manager stated they only hand out keys & clean homes (obviously not being done but their going to charge you $85 for). Contacted Hotels.com for resolution. Definitely RENTER BEWARE when booking this property! I booked this home because it had an exceptional 10 review. Once we saw the condition of the home, my sister saw there was another bad review that was being hidden. I have photos.

Long story short- the cabin was filthy (dust, dirt, cobwebs, broken glass, animal hair, fleas), had a strong animal urine smell in loft bedroom/bathroom, had an exposed electrical outlet in loft bedroom, & using the upstairs shower flooded that bathroom, which caused it to ”rain” in the kitchen below! This left our party of 5 (3 adults & 2 children) with one useable bathroom & only 2 bedrooms. Clearly not the property we were promised. Contacted the owner, property management company, & Hotels.com for resolution. Was promised in writing a 100% refund, but received less than 50% refund after all was said & done. Property owner blames all issues on previous long-term tenant & cleaners hired by property management company. Definitely RENTER BEWARE when booking this property!

The cabin was very cute and clean. It looks like the owner is in the processing of doing some updating, and I'd love to come stay again in the future.