Lang Chai Hotel

View, location

Property, staff, beds

The location

The breakfast was skimpy

Great location. Room was comforatable. Great air conditioning. Liked the rooftop bar/cafe.

The accommodation is very basic with a big enough room to relax in after a long day of exploring. The aircon worked well, the shower never failed to give hot water! Perfect location, a walk away from the 3 Cat Co beaches and popular restaurants/bars. Nice sunset view. They provide tour options at the front desk & you can rent a bike with them.

The drain by the shower took a while to drain the water and some items are outdated. The service can be slow but hey help you eventually!

The location was close to everything, including the beautiful beaches. The staff was kind to give us a different room when we requested for one due to hygiene issues in the previous one.

The hotel mainly serves as sea food restaurant, so (English speaking) hotel staff were often missing. Our main point of dissatisfaction was the lack of hygiene in the hotel as it overall didn't feel very clean. The elevator would often be steamy with a wet floor and strong fish smell, bedsheets and towels would have stains on them and we unfortunately had ants in our hotel room and bed. The hotel staff was kind enough to accommodate us by giving us a different room, where luckily we did not have the ant issue, however, we encountered cockroaches on multiple occasions in the new room and it did not have a window. There was also no consistent daily cleaning of the room. Finally, the beds were very hard. The hotel has good potential though given its great location and bar on the upper floor with a nice view, but with some strong points for improvement.

Thomas IS perfect and the room was clean. Thomas help you when you need anything

Unfortunately not as expected.. they seem to have a good fish restaurant but we’ve never tried but there were always people eating at dinner. The only good thing was that the staff was nice but almost no english.

When we arrived at the reception there were few members of the staff sleeping and almost nobody cared about us till we woke up a guy who checked us in. We arrived at the room, after a first look it seemed ok except for spiderweb, the old furniture, the dark bathroom (1 small light only), 1 bedside table only and of course it was even too big with 2 double beds. But after that we discovered the sheet of both double beds were dirty with spots and hair, the wc was dirty as well and of course even the towels. We immediately went to the reception were the English barrier occurred, till we took the guy up to the room to show him. They didn’t seem preoccupied and furthermore some people from cleaning seemed almost annoyed that we point those problems out. And it was our last stop in Vietnam after almost 1 month around the whole country so we have seen some hotels but this was the worst even if it is a 9.2 on booking (don’t know how is it possible) Then the guy checked the availability and make us going in a room on the back of the hotel, with only a very small window and with a bad smell.. he looked at us and decided to change room again. So he bring us up on the last floor, which might sound cool but it isn’t because there were nobody except the laundry room with washer and dryer often on even late in the night and a bit noisy. At least this room was bit more clean and towels were ok this time. Also the mattress was not comfortable at all. Breakfast is really poor, you decide a la carte but very few choices, especially for those who like sweet breakfast. The chocolate crepe was horrible and the marmalade is only one type and it tastes like chemical. Furthermore breakfast is held in the restaurant room so even in the morning there is a strong smell of fish even if they have a terrace bar at level five which has a good view but it is decaying. In general the place is too huge and unkept..

Great value for money! The staff are also really great - super accommodating when we had issues with our first room and changed us straight away.

The rooms were old and beds quite hard - however the price was excellent for what we got :)

Location, price

Blocked drain and smell in first room. Moved to cheaper room with no refund. Similar blocked drain but smell less