Drury Plaza Hotel Richmond

The hotel is very nice

The hotel has an old smell when you walk in and the bedding in the rooms smells the same way not fresh 😕

ALL staff was pleasant. Extending checkout time was easier than any hotel chain that I have ever stayed at. The environment was clean, open, super well lit. The amenities exceeded my expectations. Breakfast was the best offering of any other hotel that I have stayed at that includes breakfast in your room rate. The location is within walking distance of a Starbucks and several other food choices from casual dining to a steak house.

More options in the snack area near the front desk would have been preferred (i.e. more candy options, healthier (nutrient dense) food options, macro balanced meal shakes, etc.).

There was not extra Toilet paper in the bathroom and only a small amount was left on the roll.

The breakfast quality and quantity were exceptionally good.

Nothing could have been better. This was actually one of the very best hotels in which we’ll stayed.

Location was perfect for us. Easy in and out, yet close to Richmond and Short Pump, our two places of interest. Hotel was very busy, yet we didn't have to wait for anything. They knew how to handle large groups and holiday weekends. Decor was nice and clean. Room was nothing super-special, but it was clean, modern, and well-maintained with free, no-hassle internet, decent TV, mattress, etc. This is important; even though there were lots of teen-age athletes staying there, there was little noise in our room. I think the place was built to a higher standard than many. We will come back here for sure.

Very comfortable and welcomed my canine companion

Nothing