Hampton Inn Chattanooga East Ridge

Great stay wonderful customer service

I’d first like to commend the staff that helped to make our visit enjoyable. We met Crystal on the phone while making our reservation, Jaye was the front desk clerk who checked ius n late Sunday evening, and Jamie was the hostess of the breakfast room. All three ladies are commended for their friendliness, care, and attentiveness. The room was great. The breakfast exceeded our expectations. We welcome the opportunity to visit this hotel again.

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My family and I stay here every time we’re in the area. This year alone we’ve stayed at least 5 times and I am yet to have a grievance at all. Great area, friendly staff and super clean. We will definitely be back soon!

Clean spacious room. Accommodated my dogs no smells noted very tidy!

Reserved a handicapped accessible room & called to make sure it had grab bars around the commode when we booked. The receptionist went to the room we were to get and verified it did. When we arrived, we were given a different room which didn't have the needed grab bars. It was a hearing & vision accessible room not a mobility accessible room, which is what we needed. Since we were staying only 1 night we didn't change rooms after we already unpacked all of our stuff, etc. The manager did offer us to be moved when we brought to his attn. I just had to use the handicapped accessible restroom in the lobby.

Experience was overall great. The shower could have been cleaner as there were hairs in the floor and we needed a trash can in the bathroom but overall good.

The area is nice with several dining options conveniently in walking distance. The hotel was clean quiet. Harold was very polite and helpful.

This hotel looked very nice online and it said pet friendly but did not indicate there was an additional fee. It was at the top of our budget but we wanted a nice comfortable place as we would be finishing up our second 10 hour day on the road. When we got to the desk to check in we were informed at that point that there was a $75/day fee for my small dog. I felt that I should have been informed of this when I made the reservation. Since I was already at my max budget point, we had to go find another hotel.