Agnus Unawatuna

La vue , la situation, la gentillesse du personnel , le confort de la chambre

Rien

Amazing views, setting and lounge/pool on top floor. Also checkout service was brilliant - staff allowed us to use the spa shower as our taxi was scheduled for after the official check out time.

Overall service needs some improvement. Despite elements being great there were issues such as very slow service at breakfast/restaurant, times no staff were present at the bar by pool/top floor (I had to walk to reception to order drinks on occasion), housekeeping only happens if you put a tag on the outside of the door to make up room which wasn’t explained up front until I called (would have thought it makes more sense to put a tag on the door to not make up the room). Additionally, shower room smelt strange (potentially the in-house toiletries) and the pool caused the white sections of our clothes to go orange on one day - staff mentioned it could have been chemicals but were unsure.

This property was perfect, I will come next time with my frieds. Location superb All staff were very helfuly from the reception to kitchen. What a tasty foods. I love it. Tuk service to the jungle beach. Swimmiing pool with bar sitting area Welcome drink. Dodol sweet Room service All staff Ice palam after jungle beach Free towels to the beach Cleanliness Roof top sun set

Totally nothing negative.

Stayed two nights with family— the food was phenomenal! Bursting flavors in every bite. Fresh, generous portions, top-notch taste. Highly recommend!

Only the scenery

Disappointing stay at Agnes Hotel – poor service and rude staff We stayed at Agnes Hotel and the entire experience was negative. The receptionist was not welcoming at all, and the welcome drink was poor quality. The staff overall were unfriendly and the service was very low standard. When we asked the security guard to park our brand new SUV in the covered area, he flat-out refused and said it was “only for staff.” Is this how you handle paying customers? Pathetic. The only “pro” is that they seem to read reviews, but nothing improves. The low occupancy at the hotel says it all their service is the problem. Would not recommend and won’t be returning.

View. Great location for Galle and Unawatuna. Attentive staff. Food

Staff and service were great and a free shuttle service to the beach was appreciated. The food at the restaurant was delicious and plentiful.

Un rapport qualité prix inégalable . En effet, tant le personnel que les services proposés sont d un très très très haut standing ! De plus, la gentillesse des professionnels est à souligner !!! Je vous recommande les yeux fermés cet hôtel ainsi que le cadre qu’il offre tant par la piscine que la vue de la chambre !!!! Foncez !!!

The location, the view and the staff

Nothing