Hotel Diamond Lima

Localización

Cama justa de tamaño

La atención del personal muy amable

Todo

Está muy bien ubicado. Personal muy amable

The staff were so kind helping. The facilities are good and well presented. My group of persons staying in the hotel was big. Only two complaints were raised. Due to the so early check-out, a breakfast to go bags were kindly prepared by the staff.

The aie condition was not working. Hotel is in front of a noisy avenue, open the windows could not be a choice to me. The situation was fixed the next day. A partner of the group found cockroachs. The room was immediately cleaned. However, he did not stay in the room.

Staff extremely helpful, eg provided their own mobile phone to help me sort out luggage issues. Location is great for the historic centre (though as it turns out you only need one day to see everything, so you’re much better off staying in Barranco/Miraflores and coming up for a day to visit the centre)

Not the staffs fault but the hotel is clearly quite aged. Rooms were musty and dirt/stains could be found in various places. The breakfast is terrible (at least considering that when I’m on holiday I like to have a nice breakfast!), they fry you up an egg and that’s basically it. No buffet to speak of. And by far the worst - as many other reviewers have pointed out - the noise is genuinely intolerable. I think another reviewer provided a video, go watch it. Even on the highest floor it feels like you’re just standing right next to a car honking carnival without anything in between. I know they say they have noise-insulating windows but if that’s true then they are having zero effect. We checked out after 1 night (instead of the original 2 we had booked) because it was just so bad. Grateful to the staff though for refunding me the 2nd night.