Alilo by Muuk

todo bn

The property is a bit hidden. The surroundings of it's location can trigger a sense of an unsafe location. There were a lot of maintenance / construction going by the pool and parking lot. In times it made us feel like w le were in a property under construction rather than a property ready for us to enjoy. The room description and photos said that a sofa bed was part of the room but it wasn't. They had to bring a bed to the room. We really enjoy the massages and temazcal services. We had a good time in the pool and the food services were good enough to meet our needs when we used it. Overall I feel like it was a bit of a roller coaster with all the ups and downs, with the things we were noticing and experiencing during our visit to this property. But I think we ended up enjoying it more than disliking it. We had a good time as a family here.

El horario del restaurante para desayunar decía desde las 7am sin embrago al llegar nos dijeron que abría hasta las 8:30 y nos quedamos sin desayunar por falta de tiempo

Muy buena

Un camino muy difcil , para llegar , una habitación chica y simple

Genial

Muy limitada sus horarios de servicios Tanto en restaurante como alberca. El precio no compensa ni el servicio ni la calidad de instalaciones. Lo unico que rescato fue la atencion del mesero.

My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!

I’m general the property was really good, personnel and the place makes me feel comfortable. I just want to notice about the entrance and surroundings that it was a little difficult and it was in bad conditions

In general a decent hotel with clean rooms and the basic requirements.

Prices can be considered to be on the expensive side compared to what you get for the same price in similar locations