Holiday Inn & Suites - Savannah Airport - Pooler by IHG

Breakfast could have been much better

Breakfast was ok. Pancakes lacked flavor, sausage and bacon was not cooked enough

Service was quick and easy!

Too many people and traffic in the area

Location

The only thing that is good about the property in this location is that it’s near Tanger outlets which is walkable. It’s at the very least a 1-3 minute walk to the outlet mall but that’s about it.

Do not get a room on the first floor (the bottom floor) because your room will smell like cigarettes. Also, the curtains do not move so whichever room you move to, be careful because they will tell you that the curtains are not see through when they are. I had drove past my room in the first floor only to see the interior of my room and that the lady at the front desk lied and said they weren’t see through when they actually were. The curtains do not move, they’re locked and attached to something so that might have a little bit of history as to why they don’t close or why visitors aren’t allowed to adjust them. The staff is very lazy and half assed, before I switched my room on my first night, I was told the cigarette smell in my room would be taken care of but when I moved out my stuff in my room after being gone for 2-3 hours there was nothing done about the foul odor in my first room. Very disappointing. I think the reason it only had good reviews is due to the fact that it’s near that Tanger outlet and a couple of bars too. Nothing special. Save your money because they won’t tell you what you have to pay for and what you don’t have to pay for. Horrible place, I wish I could take my money back.

The front office staff were very kind

It was contained within a bunch of shopping malls, and it was very difficult to get into the property. The beds and pillows were hard and the pillows were flat and uncomfortable. The shower did not work and only put out cold water.

Advantage

It had no complimentary breakfast The staff wasn’t friendly, didn’t greet guest. Spoke only when spoken too, wasn’t inviting.

Location