The Daytona, Autograph Collection

Very new, nice and fancy.

Breakfeast is expensive if it is not included with the room.

It took me a while to write this review because I offered the hotel an opportunity to fix the issue. I stayed the week of July 4th and I was actually home for a funeral because I grew up in Daytona. I could have chose to stay at my mother's house but I decided on staying at a hotel. The experience I had was with the house keeping manager and front desk clerk "Malcolm". I had returned to my room around 3:00 from preparing food for people coming to pay their respect before the funeral. My room had not been cleaned so I asked the house keeping manager when would my room be cleaned. After a brief exchange he called me "Selfish" because I was not considering the other guest. I went down to the front office to report the incident and I let them know I was going to take a shower and leave so my room can be cleaned. After taking a shower I went to the front desk and told them I was leaving. The front desk stated for the safety of everyone involved I must be in my room for them to clean it. I was a little thrown off because I had not threatened anyone so whose safety was they concerned with? I went on further to say if they were worried about safety why would they want me to be in the room. This was an attempt to label me as the dangerous black man. The front desk claimed that was Marriott's policy, which is not true according to corporate. I told the front desk that I had to leave and they stated whatever time I come back someone would clean my room. Upon returning to my room at 10:00 pm a note was placed on my door saying they did not clean my room because I had requested that. I write this review because I am a disabled veteran who has fought in two wars. I am a retired high school assistant principal. I am from Daytona and I know how people can treat African Americans. Yes, Malcolm is an African American as well but that does not mean anything. I sent an email to the general manager and assistant manager of the hotel with no response. I reported it to the Better Business Bureau and the hotel has not responded. I will just say this to all veterans, educators, and African Americans be careful where you spend your money. All I asked for was for my room to be cleaned in a timely manner. Dr. Rodney Williams

Great place to stay

The rooms were large. The area was great for food and entertainment

It wasn’t clearly marked for check in. No valet was present

Beautiful property with accommodating staff

I loved the decoration, the cleanliness, the customer service, and the location.

It was the 4th of July weekend, and there's no activity scheduled. During the night, they should have music on the outside. Also, the rate given for the weekend included breakfast per the reservation on Booking, but the hotel referred not to be included. I was very disappointed.

Front desk personal are exceptional

This property is an excellent place to stay & the staff is very professional.. The 2nd floor has a restaurant , racing cars , bar & lounge, & live entertainment . We chose a room with a balcony which is large & overlooking the shops , restaurants , & an entertainment area. Also , on the property is a , movie theatre, & a game room . I strongly recommend this property for your next trip to Daytona , Florida.

It was nice. We did run out of toilet paper on our last night so it would have been nice to have enough in the bathroom already. Housekeeping came the first day however didn’t come on the second (hence why we ran out of TP). Also they did have a July 4th pool party however it was $20 per person to attend. If you stay at the hotel haven’t you already have access to the pool?! They should only charge if you want anything to drink. Also they will charge you are destination fee of $28 per day and district fee of $1.89 per day plus tax when you check out. It would have been nice to know about these extra charges beforehand or have it included in the price to book.

Location. There for an early surgery at Advent in Ormond Beach. Very convenient!