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8.4 / 10 Guest Rating

Hotel Jatay

Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504, Tijuana, MX

Hotel Jatay - main view

About the Property

Luxurious Amenities

Pamper yourself with onsite massages or make use of the complimentary wireless internet access and tour/ticket assistance for a truly indulgent stay.

Delicious Dining Options

Enjoy a meal at the restaurant, or opt for 24-hour room service for a convenient culinary experience. Indulge in cooked-to-order breakfasts available daily from 7:00 AM to 1:00 PM for a fee.

Convenient Location

Situated in Tijuana (Playas de Tijuana), Hotel Jatay is within a 15-minute drive of Centro Cultural Tijuana and San Ysidro Border Crossing, making it the perfect gateway to explore the city. Book your stay now to experience luxury and convenience at Hotel Jatay.

Facilities & Amenities

Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double Room, Non Smoking - Photo 1

Deluxe Double Room, Non Smoking

2 King BedsInternet - Free WiFi Entertainment - Smart television with cable channelsFood & Drink - 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Shower with a rainfall showerheadPractical - PhoneComfort - Daily housekeepingAccessibility - Wheelchair accessibleEco-friendly - LED light bulbsNon-Smoking

Sleeps 4
2 King bed (151-180 cm wide)
Amenities
ShowerTelephoneHair dryerWheelchair accessibleDaily housekeepingFree Local calls

Deluxe Double Room

Non-refundable
Room Only
20% OFF$148.91

$119.13

Includes taxes & fees

Guest Reviews

8.4
Excellent181 verified reviews
AI Summary

Guests highly rate the clean and friendly staff and frequently praise the great location near the beach.

Categories

Cleanliness7.7
Service9.2
Location9.2
Room Quality8.2
Amenities8.2
Value for Money8.2
Food and Beverage7.7
Overall Experience8.7

Select topics to read reviews

P
pradeep kumar
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Excellent"

8.0

Rooms are clean but the bathrooms are not have water clog issue. One 1 dust bin provided which is not sufficient

Helpful?
C
Carina
Verified booking
family_with_children
Standard Room
Stayed in Oct 7, 2025

"Excellent"

8.0

Good location, rooms need improvements.

Helpful?
M
Monica
Verified booking
family
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0

Beautiful beachfront hotel nice views easy walking distance to seafood restaurants and coffee shops n bakeries

Helpful?
O
Oscar
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

Always a pleausure Staying here

Helpful?
J
Jorge
Verified booking
friends
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

10.0

Clean and close to the beach

Helpful?
I
iraima
Verified booking
Standard Room
Stayed in Sep 30, 2025

"Good"

2.0

The property is ok but the front desk personnel was totally tactless, when saying that if they found blood or any other body fluid on blankets or towels they would let me pay for them as they need to buy new ones. Before me there were more guess checking in and neither of them were warned about it as I described. As soon as I entered the room given to me I checked the linen. The bed spread was burned, it was changed for a second one stained from bleach. The towels …. Well not looking good. The housekeepers tried to do a good job but nothing help me feel better. I just stayed because I paid in advanced and that was my first time in Tijuana. (My last time in Jatay Hotel)

Helpful?
R
Roberto
Verified booking
family
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0

Beach was clean and had excellent views and service.

Helpful?
L
Lisa
Verified booking
family
Standard Room
Stayed in Sep 28, 2025

"Good"

6.0

While the staff was great the management was horrible. He berated one of the staff members in front of me and my children during our breakfast. The rest of the staff was very accommodating. The beds in my room were 2 doubles. They were extremely hard like sleep on a wood board. The room was very small. They did clean it daily and provide 2 bottles of drinking water daily. My car was broken intobin the parking lot. Luckily a security guard stopped the incident. The view of the beach was very good.the hotel restaurant was not good. The food was cold.No taste at all. There are many better restaurants in the area that are cheaper and tastier. We stayed 5 days and found a lot of better places to eat. There is air conditioning in the rooms but they do not use it in the hallways or elevators. Next time I am in town I will stay at a different hotel. Again the staff was wonderful but the hotel itself was life staying at a prison instead of what is supposed to be a relaxing get away.

Helpful?
R
Roseann
Verified booking
Standard Room
Stayed in Sep 27, 2025

"Exceptional"

10.0

Staff was very nice and welcoming. Getting into my room. Was fast and easy.

Helpful?
R
robert
Verified booking
Standard Room
Stayed in Sep 26, 2025

"Good"

6.0

I got there early and they wouldn't budge on a early check in. I counted 6 guests in the whole hotel. The hotel employees were all standing around the lobby. The room was mediocre.. A small window to view the ocean. The table between the beds was broken so the drawer wouldn't close. I felt at home in my mexican motel 6! Positive, it had a good shower!!!

Helpful?