A Flemish Tale

The property was not the Flamish Tale, but the Heirloom house or Edward. This was a downgrade, and nobody informed us of this change. Very expensive for what it is... Bad bad bad

We stayed at this hotel in June, but had to check out early because it was not in a condition suitable for paying guests. Whenever the upstairs neighbour took a shower, water started pouring out of our ceiling. Even though we were told multiple times that we would receive a refund, this has still not happened.

Asansör yok valizlerle dördüncü kat ve ekstra tahtadan bir merdiveni tırmanmak ölüm gibiydi. Lavaboda sıkıntı vardı. Aşırı sivrisinek var ve sineklikler yırtılmış. Havlu konusunda iki kişiye bir havlu verecek kadar çevre dostu davranmışlar. İkinciyi talep edinde alabildim. Merkezi konumda. Yatak rahat. Ancak nevresimler üç gün değişmedi.

The name does not betray the expectations: it was a tale, and it was a Flemish one; however not necessarily a pleasant one. The automatic check-in/check-out do not help in entering in the city environment of Ghent. The communication with the codes worked well, so no problem for that. The building is very traditional and quite nice. Position fantastic in the very centre of Ghent. But. My room, number 4, was on the fourth and last floor. I had really and almost literally to climb between floor three and four, with a wooden stair. No lift: I would NEVER recommend it in particular to people with mobility issues and/or large baggages. The room: more an attic than a penthouse. Bed: rather comfortable with quality sheets. The additional pillows in a small wall closet were horribly stained. Towels: I had just two shower towels, no hand one, no shower mat. The quality was great, really, but it is not normal to have just the large towels. Toilet::incredible. The basin in the room. The WC behind a room, next to the shower (separated). All this within the room. No moquette (great!) but parquet: a very old and creaking one (a bit rotten close to the shower... Without the mat is not surprising). A good coffee machine was available. Some kind of a strange puff and a couple of chairs were also present. No TV at all. WiFi working correctly. In general, not recommended.

I was not expecting a code-style reception at "A Flemish Tale. To me, an in-person reception check-in is essential for a traveler overseas like me. Thankfully, I was waiting downstairs at least 2 hours before my "check-in time" at 3:00 p.m., so that I was able to meet, totally by chance, the lady in charge at the entrance. But for this, I would not have been able to get my access code. Imagine how scary it was!

Parfait

Avoid!Although I booked "flemish tales" I've been informed last minute to transfer at another tiny room 10' walking distance with a heavy luggage named "the librarian" because of an alleged double booking. Unfriendly and Rude customer support by telephone!I would never recommend that room to anyone because it's not worthy the price and I've been fooled!

The only pros is the location. The rest is to be revised, room not properly cleaned, I had to argue to get an iron, and request bedsheet change. They collected the bath mat on the first day but did not replace it. I was in room 3 and someone came to the room upper floor, I could here them waking on the parquet until 1am. Very noisy in general, isolation to be reviewed. Do not go there if you have big luggage, there is no elevator. I regret not to have booked the B&B next door.

We kregen eerst instructies voor het verkeerde appartement, en de volgende dag deed de code het niet. Na even bellen met het hotel waren allebei deze zaken geregeld, alleen het was wel een gedoe. Verder een mooi appartement. Iets meer servies en keukengerei zou fijn zijn.

towels were stained, vinyl flooring was loose and patched, bathroom smelled, stains on the external of the wardrobes, safety chain was broken, blind in sitting area had been cut away, smell from restaurant below was noticed throughout the hotel, this was not a five star experience as the hotel claims, even their budget prices could not make me stay. I moved out without even staying the night.