DoubleTree Birmingham Perimeter Park

Everything

Charging for parking

Parking costs and additional $10 per night. Breakfast is an additional $13-$15 per person.

The property was very clean and upscale. The staff were very friendly, polite, and welcoming.

I did not like having to pay for parking. It should be included in the stay.

I am writing to formally recognize an outstanding member of your team, Jane Rollins, at the DoubleTree by Hilton Birmingham Perimeter Park. My daughter and I have stayed at this location twice monthly over the past year and a half when we are in town for church services at Rock City Church. While one or two staff lack the service gene ( Sara or Susan) Jane has consistently provided the most exceptional customer service. Quite simply, she is the crème de la crème. She remembers us by name. I manage a high rise condominium in Atlanta where I have my own front desk team so I appreciate and reward great service when received! From the moment we arrive, Jane greets us warmly by name, ensures our check-in is seamless, and goes above and beyond to make our stays feel personal and welcoming. On more than one occasion, she has proactively confirmed our room preferences and handled last-minute adjustments with grace and efficiency. Her attention to detail and genuine care never go unnoticed. In hospitality, consistency is everything — and Jane delivers excellence every single visit. Because of her professionalism, kindness, and attentiveness, your hotel feels like a home away from home for us. Please extend our deepest appreciation to Jane for the remarkable service she provides. Team members like her are invaluable and deserve to be recognized for the positive impact they make on guests and on your brand. Warm regards, Crystal Gladney rm 821