The Westin Ottawa

We checked in late on Friday Oct. 17th. We were assigned rooms 1228 and 1208. Room 1228 overlooks what looks like the mechanical area of the hotel. So, it is not a quiet room by any means. But nothing compares to waking up to TWO fire alarms! One at around 1:50 AM. The other at around 3 AM. Both alarms did not require evacuation. After the second alarm I called the front desk to inquire I was told that the manager on duty was trying to figure out what was happening. I requested compensation for a sleepless night. I was offered a free breakfast per guest for one day. We are here for two nights. So, I am expecting a bit more. Since we have not had a good night's rest. The room as I said overlooks some roofs and mechanical looking equipment. As I type all I hear is something like a leaf blower. And a very loud motor whine. You can hear toilets flushing. And since everyone was woken up by the alarms, there were a lot of toilets flushing. It seems that everytime a toilet flushes it triggers a whining sound in the building. So, thus far, our stay has been absolutely terrible. I can't comment about the location as we arrived late last night. We are here for a wedding. The Westin is the venue. Fingers crossed it gets better from here on. It has thus far been a very loud expensive experience.

Viele Obdachlose vor dem Hotel

Really beautiful room - we booked the Deluxe Parliament View Room with a King bed for our son and his fiancee to celebrate their wedding night. Checking in was super easy and the staff was incredibly friendly. The room itself was beautiful with an amazing view of the parliament buildings! Special thanks to Concierge Andrew Campbell for really going above and beyond and making sure that the kids received the "Romance Package" that came with a bottle of Prosecco and some chocolate covered strawberries!! You made their evening unforgettable! The breakfast buffet which was included was also spectacular - so many freshly prepared items to choose from! Highly recommended!!!

Parking could have been included. a $50 charge seems very expensive - luckily there was parking nearby but it was still $30.

Très bien situé. Sécuritaire. Chambre propre , confortable et bien équipé.

Amazing location! Everything clean and amazing staff.

The Westin Ottawa is a beautiful hotel with friendly and attentive staff. We loved our room and the bed was comfy. We ordered room service and it was delicious and the waiter who delivered it was courteous and prompt. We highly recommend The Westin Ottawa to other travelers.

We liked everything.

Hotel is old and rundown. Front desk staffs are polite and efficient. Staff at Daly restaurant is very attentive. Comforter is very heavy and worn, when asked if they have something less substantial, housekeeping threw two worn out blankets on the bedside.

Excellent

Yes