Comfort Inn & Suites Texas City I-45

Front desk employee had some sort of mental break and denied reservation to myself and two perfect strangers. Trying to get a refund from Hotels . com has not been easy. No follow up from them after a week of waiting. Requesting help again so we’ll see if anything comes of it. DO NOT BOOK THIS HOTEL ***we heard the hotel lady say there was MOLD in this hotel too

There was mold all along the door frame to the bathroom in our room. When we told the lady at the front desk she said that people have complained about that and other things. Very disappointing. The smell was horrible! There were stains all over the walls in the room and in the hallways. I have pictures but this won’t let me upload them.

The location and proximity to events

The facilities need updating. There are to many specific things to mention.

The front attendant was not very knowledgeable on where to go to eat. Our sheets were ripped and looked like they hadn’t been changed and had black stains on them. The floors hadn’t been vacuumed in the room or in the hallways pretty dirty. bed was very uncomfortable.Thats what you get what you pay a cheaper price. We will never stay there again.

Bathtub looked like someone burnt a fire on it. Bathroom door came off hinges and toilet has weird smell. Definitely would never go into the pool

This property was disgustingly gross and smelt like mildew and filth!! I slept in my clothes and was not expecting this to be a bad place to stay! Everything was dirty from the ceiling the the floors…..the tub/shower was black with mold and just NEVER AGAIN!!

Location was about it

The hotel had an odor. Also, the room was not the greatest. The tub shower was disgusting looking it needs to be replaced stained and nasty. The toilet half the time flushed. The TV didn’t work half the time and the breakfast was a joke. I have stayed at other Comfort Inn and they have been fine. This is by far the worst I’ve ever seen.

Nothing the property was dirty nasty sheets was nasty & had roaches

The guest service was poor the facility was dirty had roaches and sheet was not clean

Breakfast was terrible. No food. No cups for coffee. No hairdryer in room

The room was nice and clean, except that it had a sour odor to it. The bed and pillows were great. There was no hair dryer, and the desk clerk said they didn't have any. The clerk the next morning provided one. There were no breakfast items provided except for a few granola bars. The fitness room was pretty well outfitted, but was moldy.