Quality Inn University Area

Facilities did not appear clean, things like shower curtain, ice bucket, shower, as well as various damaged appearing things in the room, and room doors down the hall. Shower water pressure was good. Pillows were comfortable.

The comforter had stains and the shower wasn’t cleaned properly.

It was close to everything I needed to get to

The room had a strong urine odor and was very noisy, as the residents in the adjacent room kept their TV volume high. Due to the connecting door between the rooms, it sounded as if the TV was in my own room. I reported the smell to the front desk, but the response was simply, “Oh, I will tell them,” which felt dismissive and unprofessional for someone in the hotel business.

Misleading Photos, Unsafe Rooms, and Poor Cleanliness I booked this hotel based on glowing reviews, attractive photos, and its advertised “non-smoking” policy. The reality was completely different. • Room #1: Reeked of cigarette smoke despite the non-smoking policy. Door lock was broken. • Room #2: No smoke smell, but overwhelming cheap perfume odor. Door lock also broken. • Room #3: Finally had a functioning lock, but the in-room phone was dead and unplugged. When I pulled the nightstand away to plug it in, the area behind was filthy. After three room changes, the issues were consistent: broken locks, poor maintenance, and unacceptable cleanliness. While the staff reassigned me each time, the problems were systemic, not isolated. I will be posting pictures with this review to show the actual condition of the rooms — they are nothing like the polished, professional photos in the advertisements. In my opinion, those photos are highly misleading. I chose to skip the included breakfast entirely because the lack of cleanliness in the rooms made me question the hygiene and safety of the food. This was a deeply disappointing stay. I will not return, and I cannot recommend this hotel to anyone until there are major improvements in cleanliness, maintenance, and honesty in advertising.

The shower had a solid rust stain running from the drain an it was one of those stains u just didnt want to step on . Also the shower curtain rod was barely hanging on at all u had to lift it up an hope it wasnt going to fall off the wall as you got in.

There was a roach on the floor as soon as we walked in, so we left and asked for a refund. We stayed somewhere else