Marriott Jacksonville

Susan and Amy took very good care of us! Enjoyed the conversations with them as well!!! Would definitely revisit this hotel if stopping in Jacksonville on a trip!

Our entire experience at this hotel has been fantastic. Izzy & Tali were very helpful during check in and selected a room that was perfect for us. Clean, updated, a good amount of space, pillows sucked but that’s my only complaint just ask for more. Everyone we interacted with was kind and attentive.

My husband and I spend quite a few nights per year at Marriott properties. We had the opportunity in February 2026 to stay at the Marriott Jacksonville property for the first time. We were amazed at the level of professionalism demonstrated by the front desk staff. We were treated as if we were at an exclusive five star resort. Our room was well appointed, spotless and extremely comfortable. We had the opportunity to have dinner at the on-site restaurant and the food was absolutely delicious. The breakfast buffet was also amazing. If we have the opportunity to stay in Jacksonville again, we will absolutely be repeat customers! A special shout out to the young man at the front desk on February 21 who was only on his second day of training. I don’t have his name, but I’m hopeful that somehow in management will read this, be able to single him out and give him the recognition he deserves. For only his second day, his level of professionalism and customer care was like none we had ever experienced! Thanks again!

Great experience with all staff, especially Connor- very sweet!

I worked with Karen Howell at the Jacksonville Marriott to plan my companies event. Karen was extremely responsive and helpful. The entire team at the Jacksonville Marriott did an excellent job making our program effortless. All of our needs were well anticipated and anything that came up the day of the event was easy to address and attend to. I cannot express how much having a communicative partner makes my job easier.

Jamie at the front desk is beyond accommodating and so kind. He is the definition of hospitality . My son and I are so thankful for his welcoming professionalism. Thank you sir!!!!!

This hotel has just undergone extensive renovations and is very nice. We ate dinner in the lobby restaurant and it was DELICIOUS! Also the bartender/waitress Susan was awesome and made wonderful cocktails.

Tommy, Amy, Ryan and Susan took great care of us.