Sonesta Simply Suites Memphis

Nun

I hated everything

Everything

Nuning

Disgusting roaches everywhere

We could not stay. Very dirty site. Can send photos. Not the same photo on the site and actual site photo. Jay at front desk said he would OK refund

I was checking in & had to pee , I asked the front desk attendant if there was a rest room on the 1st floor, she said No, having to pee very badly, I gave her my credit card with a reservation and she insisted, I wait until check in was complete, " I should have urinated on the floor" if I had only known how the rest of the stay would go after ,that intro, that should have served as a Warning, after finally getting my key, running up the stairs as there is , No Elevator, I was able to go to the bathroom, exhausted I got into bed in a ":Smoke Free Room" the bed sheets reecked of stale smoke as did the carpets & entire nightmare of the " Non Smoking " room, again exhausted with only 6 hrs before Departure, I fell asleep, only to be awoken, I get up to brush my teeth after napping 1 hr turn on the lights " bugs everywhere" on the counter around the microwave, coming out the drains, I was pissed stormed down to the front desk, notified the manager who came to my room, viewed the bugs was very understanding Refunded my $, the stay was a total nightmare , endee up feeling disgusting , itchy & sleep in airport 5 hrs awaiting my flight.

I ask them for clean sheets because a stain never took care of it

There was cabint drawers missing with metal that scratched me almost every time I went pass it. There was so many bugs every where.The refrigerator had bugs in it and the top of it was co ered with bugs. The signs by the door had over 20 bugs on it and around it to greet you as you entered the room. The bathroom was dirty and there was no towels available. No remote for TV..I would not recommend anyone to stay there.