Basin Park Hotel and Spa

The bathroom was tiny ! The commode was so close to wall and shower you hardly had room to sit down !

There was so much dust in our room.. the TV would not work or stay in place so we tried to adjust it the front and back was just caked in dust. Our whirlpool tub had several dead flying type insects. We tried to call the front desk because I wanted the tv to work it’s how I wind down for the night but the dirty dusty phone didn’t work either! I know this hotel is old but there’s really no excuse for the dust and dirty appearance..the furniture was in rough shape scraped all over, and the bed stuck out much wider than the mattress which I thought was kinda of hazardous.. I will say the sheets were clean and the bed was comfortable.. I will not be booking a room here in the future! The front Morning desk people were not the friendliest just kind of matter of fact! I would show pictures of the dust but it doesn’t allow it on this review.

Having stayed in the Basin Park on other occasions, we thought we knew what to expect. The day before our scheduled stay, the hotel offered us a free upgrade. We were upgraded to a balcony suite! Very nice and large room in a private part of the hotel. The balcony overlooking the park was private and large enough for a table and 4 chairs. The room had a jetted tub and a sitting area.

Everything about the stay was excellent. The staff was extremely friendly. They have a shuttle service thats included in your stay. Loved everything about our stay. Absolutely no complaints

This hotel is very old so it has its quirks…but it’s a wonderful place to stay! The staff are very nice and want your stay to be the best. I will definitely be back!

We loved the spa area and the uniqueness of this hotel.

Friendly and courteous staff and drivers and knowledgeable of the area..

We have stayed there numerous times and have always loved it, still do, however this time our room was teaming with cockroaches, especially around and under the bathtub. I wanted to take a nice relaxing bath in the jetted tub, but had nightmares of turning it on and having roaches run out....yikes. Not good. May need to try somewhere else in the future. Such a shame because this has always been our very favorite place.

The basin hotel was so much fun. Learning about it. History was wonderful too. I participated in the paranormal investigation, which was amazing. Staff was wonderfully kind, helpful and always had a smile on their face.!!!!

Old hotel in the middle of town staff were all helpful and friendly Excellent place to stay.