Arenal Suites

Maria the person who worked at the front desk was so very friendly and helpful and welcomed us warmly. The apartment was really fantastic, very clean and simple and decor, very spacious, and really in the center of it all. We really enjoyed our stay. I did seeing some of the reviews that I read before we booked that people complained about that street noise, but I heard no such thing and it was not an issue at all. The apartment was very quiet, nice and dark with pull-down shades, and really just perfect.

Nothing.

Excellent location, very clean, safe, comfortable! And Christian was so welcoming, efficient and thorough. Plenty of room for our family of 5, right at center of Puerta del Sol, steps from square and Metro, walking distance to many places—Gran Via, Plaza Mayor, etc.The unit is clean, spacious, and comfortable. Will belie go to, the next time we return to Madrid.

Nothing

El Depto está súper limpio , muy cómodo . Súper céntrico y cuando cierras las ventanas no se escucha el ruido de la calle. La amabilidad y buena disposición de Cristian .

Los utensilios de cocina son un poco escasos . Faltarían algunos elementos básicos para cocinar . Al dormitorio le faltaría más luz natural , tiene una ventana con un vidrio muy opaco que no se puede abrir . La entrada es por una galería, eso no es un problema pero la entrada no es muy bonita .

Large apartment in the center of everything! Staff was accommodating and kind

Perfect location in the city, extremelly helpful staff with checkin, luggage and recommendations which places to go. Appartment is comfortable and clean, would chose to stay again

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Christian was very helpful. Property was clean and comfortable. Location is superb. I also liked there was staff onsite for any issues.

The third bedroom has a glass wall and door with an opening above the door making it impossible to shut out noise from the rest of the apartment when sleeping.

The location was fantastic. The staff was friendly and helpful. The apartment was very comfortable and clean.

Not much. A larger trash can would be helpful, but overall it was a great property.