Hampton Inn Chicago Downtown/Magnificent Mile

Location and cleanliness

I am not happy with the quality of customer service. In fact, as a Gold Honors member i will be switching back to IHG. I give the manager an F.

Daymion H. was electric. He brought an amazing energy to the breakfast experience every single day we were here. He was blessing people left, right, and center. He was the definition of a servant leader, cleaning up after people, helping explain how things worked properly, and doing it all with a joyful spirit.

Daymion was an excellent host this morning for our last breakfast in Chicago. The entire staff has been such a pleasure & it’s been splendid to feel like such a welcomed guest. My son was very excited to greet Daymion for breakfast and we will definitely look back on the trip to Chicago as one to remember. As Minnesotans we definitely felt the nice here too!

Location to hospital

It was somewhat run down and not very clean

Great location and pretty quiet room considering we were downtown

The room was small and dingy. Everything was pretty old and outdated especially the carpets throughout the entire hotel. The bathroom was hot and stuffy, but we did figure out how to make the bedroom colder. It was just enough space for one person, but not for a couple.

The rooms were clean, friendly staff and you can walk to every store, restaurant and attractions.

No complaints

Good location. No hot water evening of 03.31 through check out on 04.01. No communication just yeah we are working on it once we contacted front desk.