Sheraton Grand Tel Aviv

מיקום מרכזי, מלון מפנק ונוח

Renovations are great!

الموقع جميل والخدمة ممتازه

كنا برفقة الاطفال وقبل حجزي للفندق كان لي استفسار اذا حمام السباحة يوجد فيه تدفأة وكان الجواب انه يوجد . لاكن عند وصولنا واستلام الغرف والتوجه الى حمام السباحة كانت المفاجأة ان المياه كانت ثلج وغير مقبوله للسباحة ولهذا خرب كل المشوار الذي كنت انوي ان افرح الاولاد فيه في العيد . مع انه توجهة للمسؤولين وسالت قالو الحمام مدفئ لدرجة حرارة 28 ولاكن قالو نريد ان نستفسر ونرد لك جواب وللاسف لم يرد احد علينا بجواب انا اتاسف على كل مبلغ اهدرته في هذه الرحلة ...

We stayed at this hotel for Shavuot and Shabbat — two nights, two days. I'll start with the positive: the hotel service was outstanding, honestly the best we've experienced in Israel, and we've stayed at many hotels here, including some of the top ones. The staff really knows what they're doing. However, the pricing for the holiday meals is simply incomprehensible. We were charged 800 NIS per adult for the Shavuot meal and 600 NIS per adult for the Shabbat meal. For children, it was 600 NIS and 400 NIS respectively. These prices are completely out of line. What meal could possibly justify 800 NIS per adult — or 600 NIS for a child? Even Israel's top restaurants don't charge those prices. We told ourselves it was excessive, but since we're shomer mitzvot we had no real alternative — and we assumed that at those prices, the meal would be truly exceptional. It wasn't. The food was decent, but the variety was limited, there weren't enough stations, and you had to wait in line just to get a piece of meat. At what point does someone look at what's being served and decide, "yes, this is worth 800 shekels per person"? It just doesn't add up. It's a real SHAME, because this is a beautiful hotel and we would have happily come back. But at these prices, something has to give. The hotel needs to stop overcharging like this — otherwise guests who know what reasonable pricing looks like simply won't return.

Superb visit. Excellent staff. The visit was the most pleasant ive had the pleasure of experiencing. The staff made it feel like home. They were the most respectful and friendly people in the business. A special thanks to Marilyn Elena Adan Mazal Mary Ann Zenaida Maria Anastasia Grace And to a very special thanks to Anna

This was a great place. Amazing staff and they had one of the best hospitality. The entire stay was great and would most definitely recommend. They have the best staff in the country. This is the list of the staff and this was a gift from Anna. Anna Marilyn Elena Adan Mazal Mary Ann Zenaida Maria Anastasia Grace

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