Four Points by Sheraton Richmond

It was clean and in a good location.

Bed was too squishy. The air conditioner was very loud. The amenities were minimal for the price.

I did not get to eat breakfast but I not able to order anything from the restaurant! 😔

Difficult to find driveway at night.

Staff was so friendly and helpful! Rooms were clean and the parking was great. Loved the free coffee and water in the lobby.

Bed was a little too soft and unsupportive. Lighting in the room was harsh and cool. They should consider warm lighting that’s dimmable. Breakfast should be included with the price of stay.

Clean. Location was good for us.

The price could be better. We did not use any of the amenities. Free breakfast would be a nice addition.

For the past 5 years whenever we come to VA to visit family this is our go-to hotel..The room and the staff is always great..

i paid for a LAKE VIEW room.. Like i've done in the past.. But this time the only view i had was of the TALL TREES blocking the view of the lake.. So with the fact that i PAID EXTRA and my wife being upset about not seeing the lake made this stay a little disappointing..

I found bed bugs on my bed and took pictures!

They didn’t do anything for my issue on the bed bugs on my room!