Waterloo Cross, Devon by Marston's Inns

Easy to get to off M5. Comfortable big rooms. Staff very pleasant. Food only average for what is pub grub .

The lady that dealt with me was really friendly. I was late arriving and the kitchen was closed and the lovely lady made me a sandwich from the kitchen.

Shower worked fine but looked terrible, could do with refurb

Location

Stayed three nights. Ate in restaurant for 3x breakfast and 1x dinner. The staff are all very friendly and helpful and are the hotel's biggest asset. The food and bar service were very good and decent value. Only gripe here is the tables always seem sticky? Seen this before were the cleaners used reacts with the table varnish. That's a shame as it doesn't feel welcoming. The room (5) was OK but not great. The bed was good and all linens nice and clean. The bathroom was a disappointment though. Flaking paint, rusty radiator and a sticky floor, plus the toilet cistern wasn't properly attached to the wall. Biggest issue was the creaking floor above the room. Really noisy at night whenever anyone moved around in the room above. Also, lots of road noise as the window doesn't seal well. Overall, an OK experience. We'd visit again for the staff service and food but would certainly hope bathrooms had been improved.

decent budget hotel. Nothing fancy and decent value for money. Staff helpful. Accomodation/bathroom a little dated but overall just fine.

Our room was clean and a good size. We had a lovely greeting from the lady working in the bar.

Great accommodation

Good for an overnight stay

Service was good. Bed was comfy. The road that passes hotel is busy & noisy - woke me early in the morning. The food & hotel was good value. Room needs a bit of TLC.