Doubletree By Hilton Billings

This used to be such a great hotel, my wife and I were excited to spend our anniversary trip here. The bed squeaked all night long from the slightest movement and made our whole bodies sore after the first night from how soft the mattress is. The bathtub drain was completely plugged the whole weekend and it took 45 minutes to drain the water from one shower. She also wiped her face with one of the provided hand towels and then said it wreaked of bleach and received a minor chemical burn on her face from it. For a room costing over $200 / night.. I expected a little more. Service was good though.

Great bed,

👍

My stay overall was good. The room definitely need a deep cleaning and tge facet in shower was super loose. The dinning on the 29th floor was super great experience. I had the ribeye that was great. Only wish it would have came with a salad and on onion rings

parking was tight. room was nice, staff was nice. watch out for the coffee shop. they were friendly enough, but the coffee was just ok, the very pricey cookies were hard as rocks and tasted old. view from the restaurant was great, drinks were great. food was not bad, but not premium like the cost.

Great!

Rate or review? This hotel was clean, comfortable, close to restaurants. However, due to the weather, I stayed in my room or the lounge or restaurant for both days. The staff was friendly. The snack shop needs to carry traveler's needs like razors, clippers, deodorant...not just chips.

Recently stayed at this hotel (first time), and have to say the view of Billings (16th floor) was incredible! Also the hotel restaurant (1st floor) was pretty good (for a hotel restaurant). However, I experienced multiple problems with this hotel. MOST concerning was that the shower ran out of HOT water after only TWO minutes. I was just going to bed, so it was too late at night to call maintenance (or to dry-off, redress, re-pack my belongings, and go down to the front desk to try to switch rooms). Also had a problem going from the Sky restaurant (near top floor) back to my room on a lower floor (elevator required my digital room key which stopped working). Had to go all the way down to the front desk to get a physical key. After checking out, the parking garage gate would not read my parking ticket (validated by the hotel). After about (5) minutes or so, it finally let me out (probably programmed to open the gate after numerous failed attempts). When checking out, the Front Desk asked me about my stay. She said she was "sorry" about the NO hot water and said the hotel was doing some maintenance. (In fairness, she didn't know about the other problems). She seemed sincere, but that's not enough to make amends. I doubt I will ever stay again at this hotel. By the way, I'm a Hilton Diamond member so this hotel definitely ranks near the bottom of all my numerous stays at Hilton hotels. Finally, I usually don't read responses. The hotel will appreciate and learn from this feedback, or they won't.

After a day of travel in -10 weather walked into a dirty room with blood on bedding.