Fairfield Inn & Suites by Marriott Olean

Very welcoming foyer and staff.

First room we were given the toilet and phone didn’t work. We were then given a new room. Before moving to it they check the bathroom, came back saying this toilet didn’t work, only for the individual testing it not knowing how to flush the toilet. When getting the keys for the room the attendant said, “you better your things before I disable your keys!” Overall tone throughout checking in was rude and almost like we were imposing on his time. New room had a musty smell.

Nice

Clerk attempted to get me to pay for prepaid stay again, shower was dirty upon arrival and after they cleaned it room stunk of chemicals, water goes hot to cold quickly

Pool was closed - it was the main reason we had booked this hotel over others. Notice should have been provided to people currently booked… we were traveling with a kid and he was really disappointed. Overall it was just okay. A bit dated, customer service was average, bacon at breakfast was translucent it was so thin. Likely wouldn’t return.

Very nice hotel with excellent customer service. The hotel is in a good location- right across from Saint Bonaventure University. There are several restaurants nearby and a Walmart or Aldi’s if you need to purchase snacks for the room. We stayed New Years Eve and had requested early check in. We didn’t want to be on the roads too late and wanted to be able to settle in, get dinner, and ring in the New. year. The staff were exceptionally accommodating. We stayed in a King Suite. The room was much larger than I expected and very nice, very clean and very comfortable. We had 2 televisions, and a decent sized bathroom. Tye bed was very comfortable and there was non noise from traffic or other guests. I would highly recommend this hotel.

The staff was great very helpful and extremely friendly .

Well maintained and friendly folks working there. Had no issues.

Spent a long weekend as we visited our alma mater, St. Bonaventure University, which is conveniently across the street. The room was spacious and clean, although it had a strong fried-food smell to it, likely from the prior guest. The location is super-convenient for a visit to Olean and Allegany - and we’d definitely stay here again. And to make matters even better, the cost is very reasonable. Definitely recommend.

Bathroom fan was like a airplane very noisy, bed was uncomfortable and seemed like a very old mattress Eggs was powdered eggs and very runny and not very good breakfast for the price.