Doubletree by Hilton Columbia, SC

Nice land escaping pretty flowers. The hallways were never cleaned. Trash was still underneath the chairs from the time we got there until we left. The rooms were not updated,the bed did have clean sheets very noisy stay after a long day of business trip staff was very friendly Kimberly, who checked us in and then the little lady who sat us for breakfast.

Room was filthy, not cleaned, even the walls had food or filth smudges on them. The hotel smelled of weed and we got woken up to our neighbors doing things children shouldn’t hear at 630 am. Told the front staff and they just said sorry. Didn’t try to fix the problems or offer a partial refund. WILL NOT BE STAYING HERE AGAIN UNTIL HILTON CORRECTS THIS MAJOR PROBLEM!

I enjoyed my stay at the Double Tree. I was there for a conference. The room was nice and clean. The staff were friendly and helpful. They gave me cookies.

It was a good stay

We arrived at this property to attend an event at the Gala Convention Center. The very first contact we had was with the shuttle driver, Lance. Lance was awesome! He was accomodating, informative, and very helpful with making recommendations for the area. Then, we met with the front desk attendant, Kadecia (sorry, spelling is probably wrong). Again, AWESOME! We arrived a bit earlier than expected but she went out of her way to assist with recommendations of where to go and what to do in the meantime. She held our luggage and made sure to call us at the earliest time we could check in! Kudos to our other shuttle drivers, and the manager on duty the following evening, Tyree. Unfortunately, he had to step in and make sure we received enough towels, toilet paper, and body gel. We had to ask for more towels more than 4 times. We kept getting the runaround from the other staff. We stayed for two nights and our room was never cleaned. Tyree even had to take out our trash for us. The hotel's location is perfect, the property is beautiful and clean. Unfortunately, we are unable to give it the five stars we would like to give due to a few bad apples on the staff and perhaps and overworked cleaning staff.

Welcome, room, bed, cleanness

Breakfast was good, the room was nice, and the shower was HUGE! Also, all of the staff I encountered were very friendly. I will return. I attended a banquet on Saturday night at the Conference Center and the vegan option was really good. The only recommendation I have is please add antibacteria wipes in the gym to clean the equipment before use.

There wasn’t any handsoap at our bathroom sink. Also, the bodywash was empty.

Disgusting property. I wish I had the option to post pictures with this review. The property is old and dirty. The bathroom was so disgusting and very unclean and unsanitary. I plan to submit a complaint with pictures to Hilton. The room that we were placed in should not even be available to guests. I’ve never had this experience at the Doubletree.

Strange rooms with sliding glass door out to Hallway. No towel hooks. Noisy with restaurant/bar in open atrium - lots of people partying in open area. Hotel was clean, no complaints on cleanliness.