Doubletree by Hilton Columbia, SC

The area looked sketchy, the toilet made a loud sound every time it was flushed, sounded like a hammer hitting a block of concrete.

The front attendant Noelle was very nice, however there were no housekeeping the beds were not made. The room wasn’t clean, they were no shower gel/lotion, we had to ask for extra towels. The overall hotel lobby was clean.

We made a reservation from 10/31- 11/2.. we never had anyone come in amd clean our room once..the room had holes in the ceiling..water stains on the ceiling..carpets were stained amd filthy..furniture was probably the original from opening day 30 years ago..pillows were s.all n had stains on the pillow cases..overall terrible experience..We will never stay there again amd will post all this information on social media..for what we paid we were disgusted in almost every part of our stay.

It was a amazing time thank you

It was the host hotel for a homecoming event, and the staff seemed overwhelmed. We requested fresh towels and never received them. They did not have enough staff to help during breakfast. On check out day, the housekeeping staff started knocking on our door at 8am, even though we repeatedly told them that check out was at noon. I love Hilton properties, however I will not come back to this location.

This property was awful! The surrounding area was scary! I had two rooms and gave them away to two women in the lobby because it was too late for me to get a refund. They were happy to have 2 nights free on me.

The rooms are nice, they just need updated. The breakfast was not worth the price.

Near expressway

Most notable negatives were the cleanliness of the shower, stained lampshade, and the terrible service at the onsite restaurant, where I waited for 40 minutes to collect a to-go order of 2 side items. Apart from that, the hotel was reasonably clean and comfortable. All other staff members I encountered were both friendly and helpful.

Upon arrival, the woman at the front desk and manager were rude and unprofessional. Arrived 1/2 hour early hoping for a room, none were available. No rooms were available at the 3 pm check in time either. Upon finally getting our room, the bathroom and shower areas looked like they had not been cleaned properly for quite some time as there was mold in and outside the shower, the balcony area was disgusting and there was no mattress pad on the bed. The entire facility was unkept; lobby chairs are stained; elevator indicator lights don't work and are filthy, the property needs an over hall. First and last time staying in this Hilton. Hilton should be embarrassed to have their name on this hotel.