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6.3 / 10 Guest Rating

Papagayo Hotel Boutique

Avenida 15 norte entre calles 4 y 6 #154 Colonia Centro, Playa del Carmen, mx

Papagayo Hotel Boutique - main view

About the Property

Luxurious Accommodation
Papagayo Hotel Boutique, a 5-star hotel in Playa del Carmen, offers air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Some rooms even feature fully equipped kitchens for added convenience.

Convenient Location
Centrally located just 400 meters from Playa del Carmen Beach, this hotel is perfect for beach lovers and those wanting to explore the city. Nearby attractions include Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal.

Exceptional Service
The hotel provides a tour desk, luggage storage, and a shared lounge for guests' comfort. The multilingual staff at the reception are always available to assist you during your stay.

Book your stay at Papagayo Hotel Boutique for a luxurious and convenient experience in Playa del Carmen!

Facilities & Amenities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Property does not accept any credit or debit cards.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.3
Good106 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

M
Michelle L
Verified booking
friends
Standard Room
Stayed in Feb 9, 2025

"Exceptional"

10.0

For the price, the area was decent and the property was decent. It was older but it was clean. The staff is what made it well worth it. They were friendly - went above and beyond to help -always greeted us when we came in and always said goodbye and have fun when we went out. They were helpful with places to eat and sights to see. Miguel and Jesus were awesome!

Helpful?
B
Benoit
Verified booking
family
Standard Room
Stayed in Feb 7, 2025

"Good"

6.0

Lits tres confortable avec un personnel tres sympa. A quel que pas de tout resto,plage ect...

Helpful?
E
edward keith
Verified booking
Standard Room
Stayed in Feb 5, 2025

"Convenient and economical"

10.0

Great budget friendly location excellent room easy walking to the main fifth Avenue felt safe walking the street at night

Helpful?
A
Armando
Verified booking
Standard Room
Stayed in Feb 1, 2025

"Good"

6.0

La habitacion se veia sucia y lo peor es que segun cambiaron sabanas y habia una cucaracha entre las sabanas

Helpful?
R
Rogelio Aldair
Verified booking
partner
Standard Room
Stayed in Jan 31, 2025

"Exceptional"

10.0

Perfecto

Helpful?
A
Andrea
Verified booking
Standard Room
Stayed in Jan 25, 2025

"Excellent"

8.0

Der Empfang und die Zuvorkommenheit ist wirklich super. Es werden momentan viele Verbesserungen im Hotel vorgenommen, da es unter neuem Mangment ist. Dieses braucht es auch, da einige Sachen sehr alt und teilweise nicht funktional sind. Leider ist hier auch ein wenig Feuchtigkeit mit leichtem Schimmel in Ecken zu finden. Dieses wird aber alles verbessert und das Management hat auf unsere Bemerkungen und Vorschläge positive reagiert. Im Großen und Ganzen ist es ein gutes Hotel mit super freundlichem Personal und in einer guten Lage für den Strand, Restaurants, Bars und Shopping.

Helpful?
Y
Yesenia
Verified booking
Standard Room
Stayed in Jan 16, 2025

"Excellent"

8.0

Personal amable, una buena opcion solo para quedarte a dormir y pasar el dia fuera turistiando.

Helpful?
B
Bricia
Verified booking
Standard Room
Stayed in Jan 10, 2025

"Great customer service"

10.0

It’s under new management. Everyone there from new management to all staff are very friendly and made me feel welcomed. Would I start there again.. Yes I would.. everything is walking distance.

Helpful?
A
AidaAlejandra
Verified booking
partner
Standard Room
Stayed in Jan 4, 2025

"Good"

6.0

They should improve to have hot water and not only replying " its strabfe, I'll check, in 10 minutes" and never get hot water, I talked with other hosts and it was the same priblem and answer. Also, they didnt want to leave hand towel, shampoo, soap and all the tegular tging you find in a hotel even give a receipt for the payment (only accept cash) because "they never do that".... i recommend the place for its lotaction but not for the service

Helpful?
G
Guillermo Antonio
Verified booking
Standard Room
Stayed in Jan 1, 2025

"Excelente ubicación "

10.0

La habitación muy limpia, el personal muy amable, excelente ubicación, internet privado.

Helpful?
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