Swiss-Belresort Belitung

Location is great (only 45 minutes from the airport) and the bar/resto has great sea views! Also being set far back from the road it's also very quiet and peaceful. The room was incredibly spacious with lots of storage and very large comfortable bed. Breakfast was a great selection, however see "what I didn't like" section for further.

Breakfast was all cold despite being in food warmers. Omelette and eggs were ready made and also cold despite only taking 1 to 2 mins from fresh, which would dramatically improve customer satisfaction. WiFi was sh*t, horrendously slow. The building also had multiple power outages per day. Food prices well above average for the area and standard of food doesn't warrant the price increase (ordered food first night and it arrived cold). Beach was full of rubbish and not very inviting. Not sure if this is a private beach or not, so might be unfair to mention here but warrants mentioning all the same.

Wir waren mit unserem Aufenthalt in diesem Hotel sehr zufrieden. Besonders gefallen hat uns die hervorragende Lage des Hotels, von der aus man alles gut erreichen kann. Auch die Ausstattung war sehr gut und hat unseren Aufenthalt sehr angenehm gemacht. Das Essen im Restaurant war sehr lecker und abwechslungsreich. Ein großes Lob geht auch an das gesamte Personal, das immer freundlich, hilfsbereit und aufmerksam war. Besonders bedanken möchten wir uns bei der Mitarbeiterin Nina aus dem Restaurant. Sie war sehr freundlich, aufmerksam und hat sich hervorragend um die Gäste gekümmert. Vielen Dank für den schönen Aufenthalt – wir kommen gerne wieder!

Beraksfast need to be improved.

Staff is friendly, location is great!

More variety of food and drinks, the beach could be cleaner.

Staff were great.

Stayed 5 nights: January 4–9, 2026 I would like to sincerely thank the staff of Swiss-BelResort Belitung. Only thanks to their kindness and responsiveness did I not interrupt my stay at the hotel. They were very helpful in organizing excursions: I joined the Hopping Island and City Tour, and they also recommended a wonderful seafood restaurant nearby. For this, I am truly grateful. However, I have several serious concerns regarding the hotel itself and its management 🙏 Staff appreciation. Special thanks to driver Faisal for his help, to Tiara at reception for her support in organizing activities, and to the restaurant team who kindly brought coffee or omelets to my table. Nonetheless, I would recommend that staff improve their English skills, as the hotel presents itself as international.

The information below is given not to criticize rather for the hotel to improve in the future: Stayed 5 nights: January 4–9, 2026 1. Mismatch with description and reviews. The hotel advertises a “fabulous location & beachfront,” but in reality the path to the sea is an unpleasant tiled walkway, and the "beach" itself (a small platform only) is dirty with nothing to see. It is unclear what is meant by “beautiful location”—perhaps just the distant view of the sea from a kilometer away? The island is small, so everything is relatively close anyway, including the city and Tanjung Tinggi beach. 2. Swimming pools... There are two large pools, but I never saw staff cleaning them in the morning. As a result, I did not feel comfortable using either of the pools. 3. Airport shuttle. Not provided... I requested a shuttle one day before my flight, but received no reply, even though the website states “Great for your stay: Airport Shuttle.” 4. Cleanliness and room condition... While the staff cleaned very well and were extremely attentive, the room itself was old: paint peeling from the walls, broken tiles, chips on the walls and skirting boards, worn-out towels (no longer white), and stains on curtains, bed covers, and chair cushions. 5. Hotel grounds... The territory needs restoration. The sundeck has holes in the boards, and near the sea there is a lot of plastic and trash. Inside the hotel you can see a lot of items of old furniture stored or may be simply forgotten and left in the corridors, giving a feeling of neglect. 6. Breakfast... Reviews mention good breakfasts, but I found them disappointing: too much greasy, heavily fried food, unripe and tasteless fruit (only a couple of varieties), and little variety overall. For me, breakfast was 6/10. On the last days I only ordered boiled eggs, cappuccino, and local mini desserts.

La localisation et la vue sur la baie, les équipes sur place qui sont aux petits soins, la literie qui est de bonne facture et la soirée du nouvel an qui etait une vraie reussite

Le service de restauration (le petit déjeuner manque de fait maison, la pate a gaufre n'est pas la même chose que de la pate a pancake, et globalement les plats à la carte sont rarement de qualité, ce qui est dommage car le restaurant est souvent vide alors même que le manque de concurrence alentour devrait en faire un element d'attraction).

The area and ease of going to other places as it was right in front one of the main roads