Work Den Chiangrai

Good location, walkable. Good staff

Great location, on main road but very quiet. Nice breakfast.Clean and comfortable

Nothing

Our stay here was completely ruined by housekeeping going through our belongings while we were out and the disappointing customer service which followed. On day 3 of our 4 night stay, we came back in the afternoon and noticed that our backpack had been moved. Upon closer inspection, we realised that the outer zips were open and the things inside including our document holder were also open. Luckily we checked and no valuables had been taken but we felt horrified that our possessions were rifled through and were anxious that something less obvious had been taken. Another concern was that we did have a few bank cards hidden and were worried that whoever had been through our stuff could have easily taken a picture of these to use at a later date. We therefore cancelled all of these and had to pay for new ones. From this point onward we did not feel comfortable both leaving the hotel room at the same time which ruined our last 2 days/nights in Chiang Rai. We went down to reception and explained that we could tell that our bag had been rummaged through and asked to see the CCTV footage. It showed that about 15 minutes after we went out that day, housekeeping went in and out of our room for 5 minutes despite not cleaning anything. The receptionist apologized and said that they would discuss it with us and management the next day which we later found out would be over a phone call, not an in person meeting, which we felt undermined the severity of the situation. The next morning, we went down to reception at 10am as agreed but as we were walking down, we saw the woman who went through our belongings working as if all was normal.

La estadia en general muy buena..

Everything

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Clean convenient straight forward you know what you are getting.

Nothing