Hampton Inn & Suites Anaheim Resort Convention Center

From check in to check out it was an amazing stay! Huge shout out to Michelle at the front desk for going above and beyond to make sure I was taken care of! Everyone here was so hospitable.

Close to park

Parking fee of $48 a night

Location was close to the Toy Story parking lot to get us to Disney and was also close to the Garden Walk which was nice. Not walkable to Disney which was why it was cheaper than a stay closer to the park.

Paid more for a family suite to accommodate my family of 6. The pull out bed was so old and awful it was not even a mattress we could use. I had to go to Walmart and buy 2 air mattresses for my kids to sleep on which was an additional expense I was not expecting nor should I have have to pay given I paid extra for a room that should have accommodated us. The breakfast was inedible. I have stayed at some hotels with poor quality breakfast selections but this one takes the cake. Again, additional expense to eat out daily since it wasn’t even good enough to gag down and fill up before heading to the park for the day. Lastly, the fire alarm was pulled one night and there was only one employee on staff and she was nowhere to be found. An entire hotel of people funneling down stairs at midnight with zero instruction or direction. We all stood outside of the hotel in the parking lot confused as to what was going on g on and not one person came out to update us or tell us what was happening or what to do. The fire dept came, went through the hotel and left and even then…no employee. Guests took it upon themselves to start returning to their rooms but several people, us included, left our rooms without the key card, and had no way back into our rooms once the chaos was over. After standing around for 20-30 min a woman appeared all flustered and tried to log into the computer to get us all our keys and she said the system was down. She literally had one master key that she gave to the security guard and he walked around floor by floor letting us all back into our rooms our rooms. It was so ridiculous and unorganized, had it been an actual emergency we all would have been dead from lack of training and protocol. To have a hotel with such a big name behind it have zero emergency training clearly is unacceptable. I will not be staying here again and question the entire hotel brand at this point.

We stay here every 3-4 months to vacation. We love this hotel because of the wonderful employees... namely Nola, Michelle, and Cassidy that help us non-stop around the clock with any issue possible and always upgrade us with our honors membership! They are the kindest, most helpful, and genuine people you could ever want to have around! We just love them dearly! Thank you for all you do for us at each stay! You truly make us feel blessed! :)

We have stayed at this hotel twice now and both times were great. The rooms are clean, spacious and modern. The staff is super friendly and helpful. The breakfast selections are plentiful and the location is a $7-$10 Uber ride, but also conveniently located next to the Disney tram lot. This is our new go to hotel for Disney, it just has it all!

Clean Modern Close to Disneyland

N/a

Everything was good and enjoyed the stay.

Nothing to complain.