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8.8 / 10 Guest Rating

The Family Hotel - Free Massage

Suleyman Sani Akhundov, 72A, 3107 Ahmad Rajabli, Baku, AZ1075, Baku, AZ

The Family Hotel - Free Massage - main view

About the Property

Welcome to The Family Hotel, your ideal sanctuary in the heart of Baku, where comfort meets convenience.

Recreational Paradise: Dive into relaxation with our outdoor and indoor pools, or unwind in the soothing steam room. With many recreational activities available, every guest can find their perfect way to relax.

Delightful Dining Options: Savor exquisite meals at our on-site restaurant, or grab a quick snack at our cozy café. Enjoy complimentary receptions to mingle with fellow guests or sip on drinks at our stylish bar/lounge.

Unmatched Comfort & Connectivity: Each of our 22 uniquely designed rooms features plush pillowtop beds with Egyptian cotton sheets, LCD TVs, and complimentary Wi-Fi, ensuring you’re always connected during your stay.

Experience Baku like never before; your unforgettable stay awaits at The Family Hotel!

Facilities & Amenities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Steam room
Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent7 verified reviews
AI Summary

Guests highly rate the excellent reception staff and frequently praise the clean rooms.

Categories

Cleanliness9.1
Service9.1
Location8.9
Room Quality8.8
Amenities8.6
Value for Money8.5
Food and Beverage8.6
Overall Experience8.8

Select topics to read reviews

I
Ismat
Verified booking
Standard Room
Stayed in Aug 23, 2025

"Exceptional"

10.0

Resepsiyonsakı çalışanlar mükemmel karşıladı, köpeğimle seyahet ettim hiç bir zorluk yaşamadım, odalar temizdi , klima çalışıyordu,oda ve banyo çok temizdi, personel ilgiliydi.

Helpful?
G
German
Verified booking
Standard Room
Stayed in Jun 19, 2025

"Excellent"

8.0

Hotel económico, situado en una avenida con mucho trafico. Correcto en lineas generales.

Helpful?
G
German
Verified booking
Standard Room
Stayed in Jun 2, 2025

"Excellent"

8.0

Precio económico

Helpful?
M
Mohamed
Verified booking
Standard Room
Stayed in May 29, 2025

"Good"

4.0

Not very clean to be honest . Had to ask for the room to be changed . Staff is friendly but very slow to respond . Food is very poor . Swimming pool is a joke - very cold and very small like a

Helpful?
M
Mohamed
Verified booking
Standard Room
Stayed in May 28, 2025

"Good"

4.0

Unclean hotel . Rooms smells . Had to ask for a room to be changed and infearness they did change it . Had issues with bed sheet ( itchiness and asked for sheets to be changed ) . Very poor breakfast - service is almost non existent, if you need something your have to ask for it several times before the respond . I

Helpful?
L
Logesh
Verified booking
family
Standard Room
Stayed in Sep 23, 2024

"Exceptional"

10.0

Suitable for Family and all services was good.

Helpful?
N
Nikolay
Verified booking
Standard Room
Stayed in Sep 20, 2024

"I strongly do NOT recommend it"

2.0

First of all, the location - it's very difficult to find the hotel. It's in the middle of a car market. Taxis can't find it, and without a taxi you can't get to the center of Baku. The same problem occurs if you order any delivery - the couriers can't find the hotel, and you can't explain to them, because no one speaks English. I talked to other visitors, and everyone had the same problems. Secondly, when I arrived at 5am, they announced that the deluxe room I booked was unavailable. I didn't have the energy to look for a new hotel at that time. They gave me a room in a nearby hotel, but it was a standard room. They charged 100% as for a deluxe room, when I decided to leave the hotel and ask for a refund for the nights I didn't use, they refused. They advertise a swimming pool, you can only wash your feet in it. There were always people with complaints about the accommodation at the reception desk to solve problems.

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